Territory Manager

Key Responsibilities

Sales & Business Development

- Identify and pursue new business opportunities across solid waste, recycling, and related environmental services.

- Conduct site visits and waste assessments to understand customer needs and propose effective service solutions.

- Prepare pricing, proposals, and contract renewals that support profitable growth.

- Achieve or exceed territory sales targets and contribute to regional growth strategies.

Customer Relationship Management

- Serve as the primary point of contact for assigned accounts, ensuring exceptional service delivery.

- Build strong relationships with clients through proactive communication and regular on-site engagement.

- Resolve service concerns quickly by coordinating with operations, dispatch, and customer service teams.

- Strengthen customer retention through consistent follow-up, value-added recommendations, and service optimization.

Territory Strategy & Market Development

- Develop and execute a comprehensive territory plan aligned with GFL’s business objectives.

- Stay informed about regional market conditions, competition, and industry trends.

- Attend industry events, community meetings, and networking opportunities to enhance GFL’s visibility in the market.

Operational Collaboration

- Partner with internal teams to ensure timely, accurate, and safe delivery of services.

- Communicate customer needs, service adjustments, and operational requirements clearly and promptly.

- Support service changes, container adjustments, and new account setups through effective coordination with field teams.

Qualifications

Required

- 1–3 years of territory sales or account management experience (environmental services or waste industry preferred).

- Strong communication, negotiation, and presentation capabilities.

- Proven ability to work independently, prioritize tasks, and manage a large geographic territory.

- Proficiency with CRM software and Microsoft Office applications.

- Valid driver’s license and ability to travel regularly within the assigned region.

Preferred

- Experience in waste management, recycling, industrial services, or related environmental fields.

- Knowledge of local regulatory requirements and commercial waste operations.

Key Competencies

- Customer-centric mindset

- Strong business development acumen

- Relationship building & account management

- Strategic territory planning

- Problem solving & adaptability

- Collaboration with operations and cross-functional teams

Working Conditions

- Hybrid work environment combining remote work, field visits, and periodic office days.

- Regular travel to customer sites and GFL facilities.

- Occasional visits to transfer stations, landfills, and operational facilities requiring PPE.

Why Join GFL Environmental?

- Competitive compensation, commissions, and performance incentives.

- Comprehensive benefits, including health, dental, vision, and retirement programs.

- Opportunities for long-term career growth within one of North America’s fastest-growing environmental services companies.

- Be part of a company that lives its value: "Green Today. Green For Life."

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com