Technical Services Representative-WebGen (Sudbury, ON)

Job description:

About the role

This role is critical for WebGen integration at customer sites and the provision of ongoing services. Role is accountable for managing the safe and reliable implementation of WebGen Service which includes Risk Management, Customer and Internal Communication, Forecasting & Inventory management, Data Management, WebGen enhanced blast designs, supervision of the loading and firing of the blasts, Troubleshooting and Equipment Maintenance, Progress and KPI reporting and customer relationship management.

What you will be doing

Implementation of the WebGen Supervisory Service contracts at customers sites, this role is responsible for:

(1)    Safety Leadership - As a technical leader within the region and customer’s site this role will;

(2)    Responsible for Customer and Internal Communication for the provision of the WebGen Supervisory Service

(3)    Drill/Blast Design and Data Management for use of WebGen

(4)    Troubleshooting and Equipment Maintenance

(5)    WebGen usage forecasting and site inventory control

(6)    Progress and KPI Measurement

(7)    Continuous Improvement

Profile description:

What you will bring

How you shape and influence others

* Demonstrates courage, resilience and flexibility

* Strong reputation for integrity, ethics, personal values and solid character       

* Strong stakeholder management, interpersonal & communication skills

* Self-aware and open to feedback 

* Work effectively across business unit

* High level decision making ability

* Able to manage multiple tasks within deadlines and work independently

We offer:

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

Salary to be determined by the applicant’s experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Benefits (Full Time Employees)

•    Medical on the first day worked.   Basic module paid by the employer.  

•    Dental on the first day worked.   Basic module paid by the employer.  

•    Life, Disability and Accidental Death & Dismemberment Insurance 

•    Short and Long Term Disability 

•    Retirement / Defined Contribution Pension Plan (DCPP)

•    Holidays - twelve nationally and/or provincially recognized holidays per calendar year

•    Paid Time Off

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

Orica is committed to building a diverse and inclusive culture where our people feel engaged, respected, and connected.

We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica.  Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process.  All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made.