Team Leader-Energy Efficiency Program-Oklahoma City

Job ID: 6580

Functional Area: Commercial

Position Type: Full-Time Regular

Relocation Provided: No

Location: Oklahoma City, OK

Department: STRATEGY & PROGRAM DEV

Internal / External: Internal and External

Experience Required: Less than 1 year

Position Description:

Are you being referred by a ONE Gas employee? If so, reach out to that connection and ask about the employee referral program. They can send you a link to apply directly so they can receive credit!

Job Posting End Date: This position will be removed on September 5th, 2025.

Role Summary:

This position will be located in Oklahoma City and report to the Supervisor, Energy Efficiency. You will work a hybrid schedule with some days in the office and some days working remotely. You will have demonstrated the ability to lead and motivate others in a team setting, strong interpersonal and organizational skills. Prior experience in peer coaching, training, or mentoring is highly valuable for this role. You will have 5-6 direct reports, and some travel is required, but it is minimal.

What You Will Do

Perform team leader duties to ensure efficient and accurate rebate processing. Coordinate and provide an advanced level of rebate processing and reporting of Energy Efficiency (EE) Programs including the monitoring, auditing, researching and resolving of high skill level account issues.

Oversee and perform daily rebate processing operations:

Ensure timely and accurate processing of rebate applications for various customers

Monitor workflow processes

Resolve reviewing and processing issues

Provide daily support to EE Program Assistants

Provide regular feedback and guidance including:

High skill level account issues

Monthly audits for accuracy

Monthly productivity reports

Train Energy Efficiency Program Assistants

Provide onboarding training related to rebate guidelines, processing procedures and system navigation

Provide ongoing training and refresher trainings related to program updates and system changes

Participate with other company department personnel on special projects involving the Energy Efficiency Program, web, and data projects.

Collect and maintain key performance and scorecard results for the Energy Efficiency Program.

Provide support and coordination for education and outreach events, including phone and face-to-face interaction with internal and external customers.

Delegate work to Energy Efficiency Program team as needed

Regular and reliable attendance is required in the performance of the job.

Employee may be required to perform additional duties as assigned.

What You Will Need

Preferred Associate's Degree Associate's Degree in business administration or other related field or an equivalent combination of formal education.

Demonstrated ability to coach, provide feedback, and train team members.

Experience with the company's Energy Efficiency Program, including related policies and procedures.

Experience in using office equipment, including computers and applicable software.

Experience applying basic arithmetic: addition, subtraction, multiplication, and division, and using decimals and percentages.

Experience producing accurate and timely reports.

Demonstrated ability to take initiative, research and report new natural gas technologies, and solve customer problems.

Experience working with various databases and queries.

Experience interacting and communicating effectively both verbally and in writing.

Demonstrated ability to read and write fluently in English.

Minimum Applicable driver's license, as the position requires the ability to drive on behalf of the company to assist with educational events.

Physical Requirements: Mobility to travel in and around office and outdoor environments and job sites.

Ability to operate tools and equipment during demonstrations and presentations.

Communication requirements: Communicate and exchange information and conduct oral presentations.

Visual requirements: Ability sufficient to perform job duties.

Diversity at ONE Gas

Inclusion & Diversity is so important to us that we made it one of our core values, values that guide and direct our actions as we go about our daily business. We know that every employee makes a difference and contributes to our success through their unique talents and abilities. We also acknowledge that we can accomplish great things by listening and learning from each other.

ONE Gas has great benefits! Here are just a few:

- Medical/Dental/Vision packages that fit your family's needs.

- Paid Time Off

- 401K that is 100% matched up to 6%.

- Profit Sharing Plan

- Paid Parental Leave

- Basic and Optional Employee Term Life Insurance

- Education Assistance and Tuition Reimbursement

Position Requirements:

The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of One Gas. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

ONE Gas, Inc., and its divisions will provide equal employment opportunity for qualified persons without regard to sex, race, religion, color, national origin, ethnicity, age, sexual orientation, gender identity or expression, disability, military status or genetic information.