We’re seeking a highly organized and detail-oriented Program Associate to support the daily operations of multiple energy efficiency programs across the Midwest. This person will work closely with the Program Manager and cross-functional teams to ensure smooth program execution, maintain strong client relationships, and help achieve key performance goals. This is a dynamic support role ideal for someone who thrives in a fast-paced environment and is passionate about sustainability and energy efficiency.
- Provide daily operational and administrative support for multiple energy efficiency programs, including tracking deliverables, SOW compliance, and internal coordination.
- Assist with client communication, including responding to requests, preparing meeting notes, and ensuring follow-up on action items.
- Support coordination between clients, subcontractors, and internal staff (field, outreach, and technical teams) to meet program goals.
- Maintain and update program documentation, including project plans, process flows, trackers and checklists.
- Assist with reporting of key performance metrics; help identify trends and suggest process improvements.
- Contribute to strategic planning sessions by providing operational insights, identifying workflow gaps, and supporting the development of action plans that align with broader program goals
- Track budgets, goals, and timelines to ensure alignment with contractual obligations; support forecasting and progress updates.
- Stay current on energy efficiency trends and support the team in developing ideas for program enhancement and innovation.
- 1–3 years of experience in project coordination, operations, or administrative support, preferably in energy, sustainability, or utility programs.
- Strong communication and interpersonal skills with the ability to manage multiple stakeholders.
- Highly organized with excellent attention to detail and follow-through.
- Proficient in Microsoft Office Suite (especially Excel), project tracking tools, and CRM systems (Salesforce a plus).
- Comfortable working in a fast-paced environment with shifting priorities.
- Passion for energy efficiency, clean energy, or environmental impact work is a plus.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- Monday to Friday