Systems Operation Dispatcher

We Energies, a subsidiary of WEC Energy Group, is seeking a Systems Operation Dispatcher in our Pewaukee, Wisconsin location. This position is represented by We Energies L2150 Union.

Job Responsibilities

The Systems Operation Dispatcher performs the following duties:

- Handles communications using a multiple line phone/radio system.

- Dispatches, routes, and monitors field personnel (gas and/or electric) designated for both planned and unplanned work.

- Utilizes multiple software programs used to create, track and analyze work orders, dispatch field resources, and submit locate requests.

- Works with a sense of urgency to immediately route field personnel to calls involving imminent danger or threats to public safety.

- Works collaboratively with peers and management personnel to prioritize work and resources based on emergency response, worker qualifications, availability, location and schedule of field operations personnel.

- Uses callout system to replace absenteeism, workload needs, or as directed by supervision.

- Utilizes the distribution systems to accurately document customer outage information.

- Adapt to a constantly changing work environment, think quickly to make tough decisions, ability to work independently without direct supervision, work under stress, multi-task and problem solve at a very high level.

This occupation includes rotating shifts including weekends and holidays

Minimum Qualifications

- Maintain and abide by NERC security access for Physical Security Perimeter (PSP).

Testing Requirements

Basic Clerical Aptitude test (BCAB):Ability to classify information according to preset rules; spelling and grammar; basic mathematics; filing and sorting information.

CritiCall Dispatcher Test (CRIT): An interactive computer-administered test that measures data entry, call summarization, memory recall, prioritization, probability, map reading, spelling/grammar, and speed & accuracy.

End Date: 09/05/2025

Minimum Posting Range: $29.05

Maximum Posting Range: $41.51

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

WEC Energy Group benefits

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

Legal authorization to work in the United States is required. We will not sponsor for Employment visas, now or in the future, for this job opening.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.

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