System Control Operator

Company Biography

Utilities Kingston is located in Kingston, Ontario, equi-distant from Toronto, Montreal and Ottawa, where the St. Lawrence River meets Lake Ontario and the Rideau Canal (a UNESCO World Heritage site) – Kingston is a stunning, historic city that consistently ranks as one of the best places to live in Canada. Kingston’s 123,363 community-minded citizens enjoy an outstanding quality-of-life enhanced by recreational and creative opportunities and supported by excellent health care facilities and municipal services, programs and facilities.

Utilities Kingston is unique in Ontario, combining water, wastewater, gas, electricity and telecommunications services in one company under the leadership of a single C.E.O. This shared services delivery model gives Utilities Kingston clear advantages in cost savings and customer service over other utility providers in the province. Utilities Kingston has provided the residents of Kingston with safe and reliable utility services for more than 150 years.

Primary Duties

Position Summary:

The System Control Operator is responsible for controlling, monitoring, and overseeing the safe and efficient operations of the Utilities Kingston electrical distribution system and natural gas distribution and odorant systems on a 24/7 basis. They will maintain grid reliability and stability for customers while ensuring the protection and integrity of UK equipment and systems during normal and emergency conditions.

Key Responsibilities:

Monitor the function and integrity of the electrical distribution system.

Maintain real-time awareness of the distribution network and take action to minimize impact to electrical assets and ensure public safety.

Maintain safe load levels to prevent outages, limit equipment failures and prolong the lifespan of electrical assets.

Maintain the OMS, SCADA database and required control room records, logs and reports.

Authorize and direct distribution equipment outages and load transfers.

Maintain recovery and emergency contingency plans, load shedding plans and implement the UK Supplementary Emergency Plan.

Collaborate with various stakeholders to resolve emergency situations efficiently and safely.

Act as the controlling authority and issue authority to accept, approve, plan and establish and issue work protection permits and test permits for planned or unplanned isolations.

Authorize, issue and terminate Supporting Guarantees for outside customers and contractors.

Assign and direct switching activities for field workers and assist them to locate and isolate system problems.

Maintain and monitor natural gas regulating system and Odourant System.

Comply with all health and safety requirements, maintain a safe work environment, report hazards and promote a culture of safety in the workplace.

Education, Certification and Other Qualifications Required

Knowledge, Skills & Abilities:

Expert knowledge of the Operating Electrical Distribution System and the Utility Work Protection Code

Advanced knowledge of the Outage Management System (OMS) and the Advanced Distribution Management System (ADMS)

Advanced knowledge of the SCADA system and proficiency with GIS

Advanced knowledge of Natural Gas Odorant System and Roclink software

Advanced ability to interpret engineering drawings

Advanced organization, problem solving and multi-tasking skills

Advanced customer service and communication skills

Intermediate knowledge of the various UK utilities

Intermediate proficiency with AutoCAD

Intermediate proficiency with MS 365

Intermediate knowledge of Occupational Health and Safety requirements as it relates to individual, organizational and operational requirements

Qualifications:

Post-secondary diploma in Electrical Engineering Technology/Instrumentation

Electrical System Operator Certificate

4-6 years’ experience in a similar role

Class G drivers’ license

Special Working Conditions/Conditions of Employment

Maintain a Valid “G” driver’s license throughout employment.

Acquire training and complete the certification requirements for registration as an Electrical Distribution Operator within 4 years of hire.

Must be able to work evening shift rotation and be on-call. During on-call duty times, the Operator must be able to respond and attend to emergencies within one hour.

A Criminal Records Check obtained at the expense of the successful candidate will also be a condition of employment.

This position also requires you to be fully vaccinated against COVID-19. Proof will be required.

Closing Statement

Your resume and/or cover letter must clearly demonstrate how you meet the requirements of the position.

Accessibility Statement

Appropriate accommodations will be provided as required by the Accessibility for Ontarians with Disabilities Act (AODA) upon request.

Employment Equity

Utilities Kingston is committed to employment equity and we encourage applications from all designated group members. Our goal is a diverse, inclusive workforce that reflects the Kingston community.

Utilities Kingston thanks all candidates that apply; however, only those selected for further consideration will be contacted.

Internal applicants must inform their supervisor or manager of their application and subsequent status