Supply Chain Manager

Position Summary The Supply Chain Manager is responsible for overseeing and optimizing the supply chain process, with a strong focus on procurement, inventory management, distribution, and customer service. This role plays a critical part in supplier negotiations, inventory optimization, and profitability enhancement while ensuring data accuracy to drive operational efficiency and support business growth. SUPPLY CHAIN STRATEGY & OPERATIONAL EXCELLENCE

- Actively manage parts inventory to increase turnover, minimize obsolescence, and ensure availability across all BEC service center locations

- Develop and implement strategic solutions for slower-moving inventory

- Work closely with Division and Product Managers to negotiate with parts suppliers, ensuring cost efficiency, optimal stock levels, and product availability

- Partner with the Finance leadership to develop and oversee a cycle count program, identifying and addressing the root cause of inventory discrepancies to improve operational efficiency

- Ensure the completeness and accuracy of all parts-related data in Netsuite, maintaining real-time inventory visibility and reducing errors in procurement and order management

- Collaborate with Finance, Service Management, Division/Product Management to ensure alignment between supply chain activities and overall business objectives

FINANCIAL STRATEGY & PROFITABILITY OPTIMIZATION

- Reduce service center spend as a percentage of service revenue without compromising safety and operational efficiency

- Conduct market research and price analysis to identify opportunities for improving parts margins and optimizing pricing strategies based on market demand and competition

- Work with suppliers and internal teams to identify creative ways to increase parts profitability, including new part offerings and targeted pricing adjustments

- Collaborate with Finance and Service Management to create a quarterly KPI dashboard, tracking key metrics such as parts margin %, parts availability, inventory turnover and cost reductions and efficiency improvements

- SUPPLY CHAIN OPTIMIZATION & REVENUE GROWTH

- Optimize inventory and procurement strategies to ensure BEC’S service centers have the right parts, minimizing downtime for customers

- Leverage competitive price intelligence to develop customer-friendly yet profitable pricing models that align with market trends and customer demands

- Work with service center teams to align inventory management with customer needs and repair cycles, ensuring smooth and efficient operations

- Identify opportunities for expanding product offerings to better serve customer demands and drive sales growth

- Effectively engage with suppliers/vendors to negotiate pricing that is both competitive and profitable, ensuring mutually beneficial agreements while maintaining strong vendor relationships

COLLABORATION & CONTINUOUS IMPROVEMENT

- Communicate effectively with internal teams to enhance understanding of inventory best practices, cost control, and supplier relations, ensuring operational alignment and efficiency

- Encourage a culture of continuous improvement by identifying inefficiencies, suggesting innovative ideas, and implementing process enhancements

- Serve as a liaison between departments, ensuring alignment with business objectives and enhancing cross-functional collaboration

- Foster a culture of integrity, trust and inclusiveness while empowering the supply chain team to collaborate, innovate, and perform at their highest potential

Knowledge, Skills, And Abilities

- Proven ability to analyze complex supply chain challenges, develop strategic solutions, and drive operational efficiency through proactive decision-making

- Data-driven mindset with experience in KPI analysis, demand forecasting, and continuous performance improvement to drive measurable business results

- Proficiency in Microsoft Office, working hands-on with ERP systems (such as NetSuite) and with related data required

- Exceptional communicator specialized and skilled in negotiating with suppliers, collaborating with manufacturers, and aligning cross-functional teams to drive supply chain efficiency, enhance supplier relationships, and optimize pricing strategies that support company objectives

- Ability to lead, motivate, and develop a team with a results-driven approach, fostering a collaborative and high performing culture built on trust, innovation and accountability

EDUCATION And/or EXPERIENCE

- Bachelor's degree in business, supply chain management, or a related field preferred

- 4+ years of experience in supply chain management or a similar role

- Proven expertise in inventory management, procurement, pricing strategies, and vendor negotiations

- Proven leadership abilities in team building, conflict resolution, and cross-functional collaboration, fostering high-performance and solution-oriented work environments