Supervisor, Procurement Support

Requisition ID: 108626

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Position Information

Posted Range: $68,640/annually - $114,640/annually.

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

The Supervisor of Procurement Support position is responsible for managing a team of procurement specialists that provide support to the business by maintaining, monitoring and participating in procurement activities, and competitively bids products and services as required. The position requires leadership and hands-on support to oversee vendor records and purchase orders are accurate and complete, performs analysis and audits to ensure the proper delivery of products and services while maintaining internal controls, operational excellence, financial integrity and customer service objectives.

Key Accountabilities

- Lead a group of employees and functions supporting procurement activities. Purchase goods and services as required, either from previously established sources of supply or select new qualified sources of supply. Participates in the negotiations and administration of applicable agreements.

- Provide guidance, training, and motivation to procurement personnel, ensuring workload balance, and fostering professional development.

- Develop and implement procurement policies and strategies to optimize purchasing activities, achieve cost savings, and mitigate risks.

- Receive requisitions from the business and execute transactions to create and approve purchase orders in a timely manner following AW’s procurement processes, controls and policies.

- Troubleshoot problematic transactions and resolve purchase order invoice price issues in a timely manner.

- Communicate and facilitate the resolution of all purchase order and vendor master discrepancies.

- Conduct reviews for use of preferred suppliers; accurate pricing, appropriate coding and tax payer identification (1099) process.

- Perform Sales and Use Tax updates as required to maintain accuracy of purchase orders.

- Monitor process compliance and provide feedback and training to improve Business Partners understanding and execution of the purchase order process

- Research, analyze, prepare, and communicate reports on the purchasing process and internal controls (for example, open orders or vendor master statistics) and provide action plan follow up.

Knowledge/Skills

- Excellent leader of people with a passion for developing direct reports

- Willingness to delegate tough tasks and allow others to learn and grow through setbacks

- Strong communication and interpersonal skills

- Strong organization skills and close attention to detail

- Strong leadership skills to manage various stakeholders, at both functional and cross-functional levels

- Extensive knowledge and understanding of Procurement area processes

- Excellent quantitative, analytical, problem solving and decision making skills

- Knowledge of Minority and Women Owned Business Enterprises regulations

- Enterprise systems knowledge and implementation experience

- Work knowledge of financial systems, frameworks and functionality

- Strong knowledge of current Office applications (Excel, PowerPoint, Word, Outlook, etc.)

- Utility industry experience preferred

Experience/Education

- Bachelor’s degree in Business, Finance, Engineering or related disciplines or equivalent combination of education and experience required.

- Minimum 8 years total work experience

- Minimum 5+ years procurement or supply chain experience - Minimum2+years leadership experience or senior level individual contributor

- Minimum 2 years in an analytical role

Certifications/Licenses

- Certified Professional in Supply Management (CPSM) is a plus

- Coupa Procurement platform certifications are encouraged

Work Environment

Indoor Office Environment

Travel Requirements

- Periodic travel with overnight stays required.

- About 10% of the total time is anticipated away from the office.

Competencies

Prioritizes & Role Models Safety

Self-Awareness

Develops Talent

Plans, Aligns, & Directs

Drives Engagement

Decision Quality

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.