HF Sinclair

Supervisor, Payments

LocationSalt Lake City, UT
Job TypeFull-time

About This Job


Job description:

Basic Function

HF SInclair is seeking a Supervisor, Payments in Salt Lake City, UT. In this role, you will be responsible for overseeing the day-to-day operations of payment acceptance across the HF Sinclair customer network. This role ensures accurate, timely, and compliant execution of payment activities and serves as a key partner in maintaining operational efficiency. Works closely with the POS Technical Support Supervisor and cross-functional teams to resolve issues and drive improvements.

Job Duties

Supervise daily payment operations, including transaction processing, settlement, and issue resolution.
Supervise Chargeback Desk activities, overseeing receipt, investigation, customer billing, and adherence to card brand regulations.
Supervise activities of the Payments Operations Support team, including customer setups, billing coordination, inquiry resolution, and data accuracy.
Partner with the POS Technical Support Supervisor to ensure coordinated resolution of payment-related system issues.
Collaborate with banks, payment processors, and vendors to resolve day to day operational and technical issues.
Recommend and implement process enhancements to increase operational efficiency and customer satisfaction.
Support payment-related initiatives including vendor engagements, system updates, and feature testing.
In conjunction with the GM-Payments serve as a SME in payments acceptance to the larger organization. Experience
Minimum 5 years of experience in payment acceptance, chargebacks, or related financial operations.
POS hardware and software systems experience, particularly those in the petroleum space.
Strong knowledge of payment processing, chargebacks, and card brand rules.
Familiarity with end-to-end payment lifecycle: authorization, settlement, reconciliation, and exceptions.

Preferred Experience

Supervisory or team leadership experience preferred.

Education Level

Bachelor’s Degree in Business Administration, Finance, Information Systems, or a related field; OR 5 years' experience in B2B or B2C payment processing may be considered in place of formal education.

Required Skills

Excellent analytical, organizational, and problem-solving skills.
Strong interpersonal and communication abilities, with a collaborative mindset.
Proficiency in Microsoft Office (especially Excel).
Experience with Salesforce and SAP.
Ability to manage day-to-day priorities while developing team members.

Preferred Skills

Experience with processor/vendor platforms.
B2B or B2C payment processing experience.
Petroleum or convenience store payment acceptance experience. Supervisory/Managerial Responsibility

Direct supervision of a Chargeback Analyst, and a Payments Operations Supports Specialist.

Work Conditions

Initial onboarding will require in-office presence 5 days a week.
Hybrid work schedule (3-4 days in office) available after training period.
Up to 20% travel may be required. Benefits

HF Sinclair offers a comprehensive benefits package designed to support the well-being of our employees and their families. Our benefits include, but are not limited to, the following:

Medical Insurance
Vision Insurance
Dental Insurance
Paid Time-Off
401(k) Retirement Plan with match
Educational Reimbursement
Parental Bonding Time
Employee Discounts

We are committed to fostering a supportive and inclusive work environment, ensuring our employees have the resources needed to thrive professionally and personally.

Benefit eligibility is governed by official plan documents, for more details visit Total Rewards.

Our One HF Sinclair Culture

At HF Sinclair, we are united through our One HF Sinclair Culture, which is underpinned by our five core values of Safety, Integrity, Teamwork, Ownership and Inclusion. Developed to empower our people, our five core cultural values are at the heart of everything we do and extend to how we engage our stakeholders. These values influence our decisions, shape our behaviors and keep us connected across the entire organization.

We maintain a true Safety culture for our employees, communities, environments and customers. Our goal is to make sure everyone returns home safely each day. We have a long-standing commitment to Integrity and ethical behavior and do what is right for our employees, investors, communities and the environment. We encourage employees to Step Up and Stand Out by championing a culture of Teamwork and Ownership. We foster a culture of Inclusion by encouraging diversity of experiences, viewpoints and backgrounds. What makes each of us different, together makes us stronger.

About HF Sinclair Corporation

HF Sinclair Corporation, headquartered in Dallas, Texas, is an independent energy company that produces and markets high-value light products such as gasoline, diesel fuel, jet fuel, renewable diesel and other specialty products. HF Sinclair owns and operates refineries located in Kansas, Oklahoma, New Mexico, Wyoming, Washington and Utah and markets its refined products principally in the Southwest U.S., the Rocky Mountains extending into the Pacific Northwest and in other neighboring Plains states. HF Sinclair supplies high-quality fuels to more than 1,500 branded stations and licenses the use of the Sinclair brand at more than 300 additional locations throughout the country. In addition, subsidiaries of HF Sinclair produce and market base oils and other specialized lubricants in the U.S., Canada and the Netherlands, and export products to more than 80 countries. Through its subsidiaries, HF Sinclair produces renewable diesel at two of its facilities in Wyoming and also at its facility in Artesia, New Mexico. HF Sinclair provides petroleum product and crude oil transportation, terminalling, storage and throughput services to its refineries and the petroleum industry.

Equal Opportunity Employer

HF Sinclair Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other prohibited ground of discrimination.

Similar Jobs

company-logo

Supervisor, Payments

HF Sinclair
Job TypeFull-time
 
Salt Lake City, UT
2 days ago
company-logo

Billing Supervisor

McKenzie Electric Cooperative
Job TypeFull-time
Salary
$70720 - $93600
Watford City, ND
22 days ago
company-logo

Accounts Payable Supervisor

voestalpine
Job TypeFull-time
 
Richmond, BC
24 days ago
company-logo

Credit Supervisor

Petro Home Services
Salary
$64500 - $64500
Woodbury, NY
10 days ago
company-logo

Supervisor, Customer Service

PacifiCorp
Job TypeFull-time
Salary
$78500 - $101500
Salt Lake City, UT
3 days ago
company-logo

Supervisor, Customer Care

Messer
Job TypeFull-time
 
Calgary, AB
16 days ago
SM

Accounting and Purchasing Supervisor

San Miguel Electric CoOperative, Inc
Job TypeFull-time
Salary
$84000 - $84000
Christine, TX
22 days ago
company-logo

Supervisor

NOV
Job TypeFull-time
 
Tulsa, OK
22 days ago
company-logo

Supervisor, Operations

DT Midstream
Job TypeFull-time
 
Cushing, MN
8 days ago
company-logo

Supervisor, Operations

Plains All American
Job TypeFull-time
 
Karnes County, TX
11 days ago
company-logo

Supervisor - Construction

Energy Transfer
Job TypeFull-time
 
Midland, TX
19 days ago
company-logo

Supervisor, Sales Support

Vistra Corp.
Job TypeFull-time
 
Irving, TX
3 days ago
company-logo

Supervisor Operations

Plains All American Pipeline
Job TypeFull-time
 
Karnes City, TX
11 days ago
company-logo

Labor Relations Supervisor

Zijin Mining Group
Job TypeFull-time
 
New York, United States
11 days ago
company-logo

Supervisor Operations

Williams
Job TypeFull-time
 
Scio, OH
12 days ago
company-logo

Supervisor, Construction

Eversource Energy
Salary
$126320 - $140350
Westwood, MA
3 days ago
company-logo

Supervisor, Construction

Southwest Gas
Job TypeFull-time
Salary
$102718 - $154077
Victorville, CA
4 days ago
company-logo

Supervisor - Operations

Energy Transfer
Job TypeFull-time
 
Kermit, TX
5 days ago
company-logo

Supervisor-Operations

Tallgrass
Job TypeFull-time
 
Guernsey, WY
8 days ago
company-logo

Supervisor-Operations

Tallgrass Energy
Job TypeFull-time
 
Guernsey, WY
9 days ago

Trending Jobs

company-logo

Nuclear Technical Intern - Mid Atlantic

Constellation
Job TypeInternship
 
Lusby, MD
25 days ago
company-logo

Apprentice Lineman

Brink Constructors, Inc.
Job TypeFull-time
 
Rapid City, SD
24 days ago
company-logo

Deckhand (Houston)

John W. Stone Oil Distributor, LLC
 
Houston, TX
25 days ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
3 months ago
company-logo

Director, Financial Planning & Analysis - Energy (Enterprise)

Pilot Thomas Logistics
Job TypeFull-time
 
Grapevine, TX
25 days ago
company-logo

Apprentice Lineman I

San Patricio Electric Cooperative, Inc.
Job TypeFull-time
 
Sinton, TX
9 days ago
company-logo

Quality Engineer

Jedco Inc.
Job TypeFull-time
 
Grand Rapids, MI
19 days ago
company-logo

Solar Electrician

MN8 Energy
Job TypeFull-time
 
California, United States
23 days ago
company-logo

Gas Foreman

Peak Utility Services Group
Job TypeFull-time
 
Lawton, OK
24 days ago
company-logo

Sr. Polymer Scientist

ExxonMobil
Job TypeFull-time
 
Baytown, TX
23 days ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
about 2 months ago
SD

Service Manager

Supertech Diesel Truck Specialists
Job TypeFull-time
 
Langley, BC
22 days ago
company-logo

Apprentice Power Lineman

Proline Power Corp.
Job TypeFull-time, Apprenticeship
 
Red Deer, AB
29 days ago
company-logo

Finishing Helper Entry Level- Dayshift

Bonnell Aluminum
Salary
$41600 - $41600
Carthage, TN
19 days ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
19 days ago
company-logo

Meter Technician

ONEOK
Job TypeFull-time
 
Odessa, TX
25 days ago
SD

Service Manager

Supertech Diesel Truck Specialists
Job TypeFull-time
 
Nanaimo, BC
22 days ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
16 days ago
company-logo

Assembler/Production

Uptalent
Job TypeContract
Salary
$37440 - $49920
Oklahoma City, OK
18 days ago
company-logo

Senior Investigator

Dominion Energy
Job TypeFull-time
 
Norfolk, VA
25 days ago