Sr. Outage Management System Analyst

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!

Location: Hybrid in Pittsburgh

Work within the framework of the Operations Technology group to understand and interpret electric utility needs as it relates to the OMS. Assists in developing and implementing solutions to address those needs and ensures that OMS data integrity is maintained and readily available to the organization to meet business & regulatory requirements.

Job Responsibilities:

- Participate in the overall support and implementation of the OMS, ADMS and other future grid technologies.

- Test and Perform configuration changes to the OMS based on the needs of Operations and Customer business units.

- Make continuous improvement to the OMS Outage Prediction settings, workflow rules, and displays based on management and end user feedback.

- Utilize OMS historical data to continuously adjust and configure estimated time of restoration (ETR) to provide more accurate and informative information to customers.

- Identify areas to increase application and business efficiency and work with peers and other teams to implement.

- Provides feedback to business units where input data to OMS requires attention and prioritizes accordingly.

- Coordinates & prioritizes timely resolution of issues associated with the OMS while working with IT and business stakeholders as necessary.

- Develop documentation, training, and other materials to ensure user adoption of OMS solutions within the organization. Coordinating with learning organization on the development of broader, but related learning objectives and training.

- Participate in the future deployment & configuration of a Mobile work management application.

- Support DLC Change Management initiatives to ensure the successful adoption of Operations Technology activities.

Education/Experience Required:

Required:

- Bachelor’s degree in Engineering, Computer Science, information Systems or other relevant discipline.

- In lieu of a Bachelor’s degree, an equivalent combination of education and experience may be considered.

- Seven (7) years’ experience in Utility Operations or related disciplines.

Preferred:

- Experience with the OSI Monarch Platform

- Familiarity with ESRI Utility Network GIS

- Prior experience managing and configuring a Utility OMS platform.

- Familiarity with Enterprise IT systems

Storm Roles

All Non-Union Employees will serve in storm roles as appropriate to their role and skillset. Please be sure to discuss storm roles with the hiring manager for this position, as duties can vary across the Company. Examples of storm roles could include but aren't limited to duties such as: working with operations for service center support or with the communications, customer service or government affairs teams to respond to public and customer requests for information, etc.

EQUAL OPPORTUNITY EMPLOYER

Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Holdings' commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at HR@duqlight.com and describe the specific accommodation requested for a disability-related limitation.