Sr Eng - Electric Meter Operations North

Basic Purpose

Ensures the delivery of superior customer service, with a particular emphasis on the timely and accurate

measurement of all energy flowing into and out of company power systems. Plans and coordinates

activities within Electric Meter Operations related to meter selection, installation, repair, ongoing

maintenance programs, engineering technical standards, and reliability standards. Builds and maintains

superior contractor and customer relations. Serves as a coach and mentor to metering engineers, leads,

foremen, and journeyman metering electricians/technicians. Performs very complex technical analyses

and calculations to support metering and communication technologies, especially for our largest

customers, generation sites, and retail open-access customers. Works with customers, professional

engineers, equipment vendors, and others to explain the company’s requirements and resolve difficult

issues.

Essential Duties and Responsibilities

Meter Installation and Maintenance

Recommends standards for installing meters on all new residential, commercial, · and industrial

customer accounts and assists staff in installing meters on all new large residential, medium, and

large commercial and industrial customer accounts.

- Designs and implements robust internal controls to ensure that meter installations are completed

in line with our technical standards and business procedures for new account establishment.

- Designs programs to ensure adequate meter maintenance to ensure timely and accurate

measurement of all energy flowing into and out of company power systems.

- Oversees the technical aspects of meter testing and repair of all types of meters to maintain

accuracy and extend the service life of meter assets wherever reasonable.

- Performs very complex technical analyses and calculations to support metering and

communication technologies, especially for our largest customers, generation sites, and retail

open-access customers.

- Performs and may lead the process for non-wires alternative solution analysis and locational net

benefit analysis for identified constraints on the electric distribution system and makes

recommendations as appropriate. 35%

Customer, Contractor, Engineer, and Vendor Relationships

- Develops positive relationships based on trust and technical accuracy with customers and their

representatives to enable proper equipment selection, resolve complex issues, and provide timely

service establishment.

- Performs site inspections and meetings in support of Meter Services or other company

employees to determine and resolve issues that occur when improper equipment is delivered or

installed in the field.

- Coordinates with new business development employees to quickly resolve customer issues and

provide timely service establishment. 20%

Meter Standards and Selection

- Recommends engineering technical meter standards for all classes of NV Energy electric

customers to ensure timely and accurate measurement of energy flowing into and out of

company power systems. This includes meters from the more common residential meter to

complex meters used in customer installations of distributed generation, Independent Power

Producers, selling to the company, and retail open access meters requiring real-time

communications to multiple parties.

- Participates in the recommendation of appropriate technology in the bidding, evaluation, and

contracting processes for the purchase of all types of meters used at NV Energy. 15%

Employee Development

- Recommends the resources and appropriate organizational structure needed to accomplish all

Sr Engineer II, Meter Services

Job Code 2872

Electric Meter Operations functions according to standards and achieve metrics targets at the

lowest possible cost, including timely installation of new meters and adequate development and

implementation of technical meter specifications and standards.

Provides training as needed to support the company's commitment to employee · development.

ensuring that employees possess the necessary skills and knowledge to perform their jobs

successfully. 15%

Process Improvement

- Researches and recommends the highest priority, cost-effective changes in metering technology.

- Implements all policies, processes, systems, and procedural changes to ensure changes are

implemented as designed and that the proper internal controls and documentation are in place.

- Ensures all compliance aspects of position are known and followed; understands and complies

with all policies, codes and regulations applicable to position and company. 15%

Performs related duties as assigned.

Essential Education, Skills, and Environment

Education and Work Experience

Bachelor’s degree from an accredited college/university in engineering and 8 years utility industry

experience as a practicing engineer. Professional Engineer license required or must have at least 10

years utility industry experience as a practicing engineer if no Professional Engineer license.

Specialized Knowledge and Skills

Demonstrated knowledge of:

- Complex electrical engineering concepts

- Complex engineering and cost analyses

- Metering programing and system monitoring applications.

Demonstrated skill such as:

- Managing multiple tasks, communication, customer relations.

- Ability to utilize electric system power flow simulation modeling software

Equipment and Applications

PCs, word processing, spreadsheet and database software.

Work Environment and Physical Demands

General office environment. Must be able to travel on periodic basis.