Advanced Metering Operations Specialist

Current ENMAX employees are encouraged to apply through their internal Workday access.

Posted: July 31, 2025 Closing Date: August 14, 2025 Position Type: Permanent Union: CUPE

ENMAX Values

– Safety, Integrity, Accountability, Service, Teamwork, Agility, Innovation

PEOPLE.

That's the power behind ENMAX Corporation. As one of Alberta's leading energy and utility providers, our employees are the strength and knowledge that continue to drive our success. At the ENMAX group of companies, we look for energy solutions for today, while knowing we have the power to provide for a better tomorrow.

The

Advanced Meter Operations Specialist

plays a pivotal role in supporting ENMAX Power Corporation’s (EPC) responsibilities in developing and maintaining critical Advanced Metering Infrastructure (AMI) competencies. This role requires deep technical and business understanding in AMI architecture, Metering and functional aspects of Honeywell Headend Systems, ITRON hardware and systems, and related processes. Serving as a key liaison to the Meter Data Management Analyst and Metering teams, the specialist is responsible for advancing, maintaining, and evolving the AMI and Metering technologies.

Leveraging exceptional analytical, facilitation, communication, and organizational skills, the AMO Specialist oversees daily operational aspects of critical AMI competencies across Metering. The role involves monitoring the Honeywell NetSense technology data and output, its supported business processes, various integrated Metering functions essential to AMI and Metering operations. Acting as the business technical expert, this position provides high-level oversight for critical business systems and processes used by Meter Services, Meter Operations, Meter Reading and Metering Standards.

Major Responsibilities

- Provide business and technical leadership, influencing and motivating teams without direct organizational authority

- Responsible for devising design enhancements and maintenance to AMI and Metering hardware and system components in collaboration with IT/OT teams.

- Define business needs related to network design, reporting, cloud, security, cost management, and data analytics to support the growth and sustainability of ENMAX’s AMI system

- Accountable for performing system monitoring, security reviews, cost management, and optimization activities related to AMI.

- Lead and oversee Metering business unit objectives by working with other Metering and Field Services teams across EPC and Enterprise IT to further enhance business capabilities through tools and technologies available at ENMAX.

- Define the business needs for the various support teams across Enterprise IT, EPC Business Technology Services, OT, external vendors (Honeywell, Rogers, ITRON, etc.) and Regulated Market Services to ensure optimal and secure, scalable systems that will become the backbone of our metering functions.

- Oversee the troubleshooting of the Metering lab, Metering shop and Quality inspectors and external vendors for any problems or issues.

- Oversee and lead troubleshooting, analysis, and fault isolation support required to triage and resolve complex AMI and Metering systems issues that impede AMI communications, and the collection of critical data required to deliver precise and timely billing information.

- Define the standards, contribute to the SOPs and SWOPs, and ensure the work completed by CUPE and IBEW adheres to their requirements (Metering programs, Router builds, NetSense headend system.)

- Act as the Data Steward and Data Consumer in the development of reporting requirements and design dashboards that capture key metrics to reflect network performance, AMI meter data collection, and other Metering Systems.

- Oversee daily Metering system health checks and verification routines that ensure the highest levels of AMI systems integrations, technical errors, and data availability.

- Plan and define the development and ongoing refinement of processes, procedures, reporting, and tools required to proactively support and sustain AMI Network operations.

- Act as the business lead to support other technical teams including BTS, OT, Network and Security Operations, etc.

Education Required

- Undergraduate degree in Electrical Engineering, IT, or related field with 8+ years relevant experience or - Technical Diploma in Electrical Engineering, IT, or related field with 10+ years relevant experience

Qualifications & Experience

- 8 + years of progressive application support or data development experience including a strong understanding of RMS, metering and cloud technologies.

- Proven communication, collaboration and stakeholder engagement skills.

- Advanced knowledge of AMI systems, metering technologies, and data management.

- Demonstrated understanding of the electrical industry including metering metering, metering data, and their related applications, infrastructure, and radio technologies.

- Advanced Data Analytics and Reporting including in depth understanding of DataBricks, Fabric, PowerBI

- Working familiarity with RMS, EMLS, Maximo, Honeywell, and ITRON systems.

- Proven ability to lead cross functional initiatives and influence without formal authority.

- Advanced Data Analytics and Reporting capabilities to identify patterns, support decision making and improve system performance

- Strong understanding and application of project delivery frameworks and methodologies.

Competencies

- Ability to analyze complex data and translate technical findings into business insights.

- Comfortable navigating project delivery frameworks and working across multiple teams.

- Aptitude for adapting to new technologies and leading continuous improvement.

- Effective communicator with the ability to influence both technical and non-technical stakeholders.

- Demonstrated ability to guide peers, facilitate cross-functional collaboration, and drive results without formal organizational authority.

- Demonstrates analytical thinking in solving technical problems and optimizing systems

Did we mention the ENMAX Advantage?

We offer competitive compensation including a comprehensive flexible benefits program, non-downtown location that includes great building amenities such as free onsite fitness facility with programming geared to employee’s needs, onsite childcare center (upon availability, offered from our ENMAX Place location 141 – 50 Ave. SE), free parking and much more. If you share our values and would like to make a difference with your career, join the team and see where the ENMAX possibilities can take you.

Salary:

Analyst Level D (Current CUPE 2025 rates)

$115,556.35 - $122,777.38 - $129,998.41- $137,219.45 - $144,440.48

Location:

This position will be part of our hybrid (home and office) work force with office workspace located at ENMAX Place (141 - 50th Avenue SE, Calgary, AB). You will work from home on Mondays and Fridays and in the office on Tuesday, Wednesday and Thursday.

Note:

- If we can provide an accommodation or adjustment to make the process more accessible for you, please let us know. ENMAX welcomes all qualified applicants to apply and is committed to a safe and respectful workplace. It is our aim to have a workplace which is inclusive and values safety, diversity, personal integrity, respect for individual differences, and encourages ownership and accountability for our actions.

- Every ENMAX employee is responsible to take reasonable care to protect the health and safety of themselves, of all other workers, and of the public.  Each employee must become familiar with safety procedures and rules applicable to their job and are required to follow them while working at ENMAX.

- Must be legal to work in Canada and requires the successful completion of a criminal background check.  Two valid Government issued ID will be required.

- Two professional references will be requested.

- There may be a technical assessment as part of the interview process.

- Education requirements for this position will be verified by a third party.

In the spirit of reconciliation, we respectfully acknowledge that we live and work on the traditional lands of Indigenous Peoples. ENMAX headquarters is in Calgary, Alberta, the traditional territory of the Blackfoot Confederacy, comprised of the Siksika, Kainai, Piikani, and Amskapi Piikuni Nations; the Tsuut’ina Nation; and the îyârhe Nakoda Nations of Chiniki, Bearspaw, and Goodstoney, and home to the Métis Nation of Alberta, as well as many diverse Indigenous people who have made the city their home. We are committed to strengthening relationships with Indigenous Nations and peoples in all communities where we operate, through respect and collaboration.

Please visit our careers page to learn more about other opportunities at ENMAX Corporation.