Sr. Analyst, Transaction Management

About Us

Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fueled by world-class insight and expertise. We’re always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world’s leading energy company!

The bp Retail team is seeking a highly analytical and detail-oriented Transactions Management Senior Analyst to join our Transactions Management group.

This role plays a critical part in supporting the operational and commercial success of our retail power business across multiple deregulated markets. The ideal candidate will bring expertise in transaction processing and retail operations, with a strong understanding of the retail energy industry and a passion for continuous improvement.

- Develop and maintain reporting tools to enhance transparency and stakeholder confidence in the transactions processes.

- Collaborate with cross-functional teams to ensure retail deals are structured, driven, and billed as intended.

- Support ongoing and future projects focused on business enhancements and operational efficiency.

- Stay current with market rule changes and ensure compliance through timely process adjustment

Retail Transactions & Enrollments

- Process commercial enrollments across ERCOT, PJM, NEISO, NYISO, CAISO, and/or MISO markets.

- Manage market-submitted transactions to ensure accurate and timely outcomes.

- Respond to customer service requests, including tax collateral and certificate processing.

- Monitor and resolve daily exceptions, including forced move-outs and transaction resubmissions.

- Collaborate with cross- functional teams to identify and implement process improvements.

- Provide backup support for team functions including inbox management, Marketrak issues, and metrics reporting.

Reporting & Operational Support

- Generate and maintain daily, weekly, and monthly metrics reports to track performance and identify trends.

- Independently review, investigate, and follow up on operational requests and issues.

Qualifications

- Minimum of 5 years of experience in the retail energy industry, including at least 2 years in back-office operations or transaction management.

- Strong understanding of deregulated power markets and retail transaction processes.

- Proficiency in SQL, Excel, Power Query.

- Experience with data visualization tools such as Power BI or Tableau is a plus.

- Excellent analytical, problem-solving, and communication skills.

- Ability to identify root causes of issues and implement sustainable solutions.

Personal Attributes

- Strong attention to detail and commitment to accuracy.

- Ability to manage multiple priorities and meet deadlines.

- Self-starter with a proactive attitude and strong initiative.

- Demonstrates follow-up and follow-through to ensure issues are resolved and improvements are implemented.

- Customer-focused with a commitment to operational excellence.

- Capable of working independently and cross-functionally.

Why Join Bp

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to encouraging an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!