Business Analyst
King of Prussia, PA
Full-timeAbout This Job
Overview:
We are seeking a detail-oriented and analytical Business Analyst to support our Pricing, Customer Service, and Dispatch departments. This role is critical in driving data-informed decision-making by developing insightful reports, conducting ad-hoc analyses, and collaborating with cross-functional teams to improve operational efficiency and effectiveness.
Responsibilities:
•
Provide comprehensive support to the pricing, customer service, and dispatch departments.
•
Develop and maintain reports to track key performance indicators (KPIs) and other metrics.
•
Conduct ad-hoc analysis to identify trends, issues, and opportunities for improvement.
•
Collaborate with stakeholders to understand business needs and translate them into actionable insights.
•
Assist in process improvement initiatives to enhance efficiency and effectiveness.
•
Utilize Excel, R-Studio, and Power BI to analyze data and create visualizations.
•
Ensure data accuracy and integrity in all reporting and analysis activities.
•
Communicate findings and recommendations to management and other stakeholders.
Qualifications:
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Bachelor's degree in Business, Economics, Statistics, or a related field.
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Proficiency in Excel, R-Studio, and Power BI.
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Strong analytical and problem-solving skills.
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Excellent communication and interpersonal skills.
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Ability to work independently and as part of a team.
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Attention to detail and a commitment to quality.
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