Site Quality Manager

# Job Description Summary

In this Site Quality Manager role, you will manage a team of people within the Site Quality Department. This role will impact approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.

# Job Description

The Richmond Service Center (RSC) Site Quality Leader is responsible for driving quality and operational excellence throughout RSC and accountable for delivering a quality compliant product to the customer while minimizing the’ Cost of Poor Quality’ impact to the site and the business. The Site Quality Leader will partner with RSC leadership to co-establish processes which prevent defects from occurring and effectively deal with defects when they occur. The Site Quality Leader will team with external Repair Value Stream (RVS) team members (Sales, Engineering, Sourcing, RVS Quality, Lean, etc.) to ensure their processes enable the site to meet required Quality KPIs. In all matters the Site Quality Leader will act with speed, urgency, and authority to establish a culture of zero defects and continuous improvement.

It is also the responsibility of the Site Quality Leader to work with RSC leadership to ensure all personnel are trained to perform required work elements and are equipped with the processes and tools to succeed.

In this role you will utilize your experience and expertise to lead a group of Quality Assurance, Quality Control, Inspection, and Process Quality Engineering professionals and specialists to effectively focus on early identification of Quality risks, establish defect preventive measures, and promote Quality control throughout RSC.

Essential Responsibilities:

- Champion Quality - Drive and implement effective quality culture into the organization

- Own shop operation quality metrics and drive systematic analysis & improvement actions

- Implement effective Quality Management System

- Maintain / roll out procedures and update to operations

- Implement and lead process and quality improvement projects

- Work with engineering and operation to identify, analyze, and solve repair quality issues

- Help Inspection Leader in leading inspection team to meet safety, quality, production, and delivery metrics

- Develop and implement process controls for critical processes

- Deliver operational cost, sales, and margin budget and cash metrics

- Manage the structured OJT and skill certification scheme

- Drive root cause analysis for internal and external quality issues

- Lead quality risk assessment on operation processes to mitigate potential risks and identify required actions

- Train the Quality Team and RSC Operations on the proper use of quality tools and practices

Required Qualifications

- Bachelor’s Degree from an accredited university or college

- Minimum 5 Years of professional experience in a quality, technical, manufacturing, operations, or repair services role

- Minimum 3 Years in a supervisory or managerial experience in a manufacturing environment or military

- Experience with ISO 9001:2015 Quality Management System

Eligibility Requirements:

- This position is 100% onsite at GE Richmond Service Center

- Must be legally authorized to work in the U.S. without sponsorship now or in the future

- Must successfully complete a drug screen and background check

Desired Characteristics

- Experience interacting with leadership at customer and/or regulatory organizations. Ability to connect in an authentic, meaningful way with customers and other external constituents.

- Strong knowledge of gas turbine repair processes & equipment, manufacturing knowledge is also desirable

- Proven record of accomplishment driving continuous quality improvement in a manufacturing environment.

- Excellent communication and presentation skills; ability to influence stakeholders and build trust with customers, managers and team members.

- Strong operating background. Ability to sift through complex information and focus on the critical few priorities.

- Ability to manage competing priorities and effectively interact with all levels of management to resolve issues that cross organizational boundaries.

- Strong mechanical aptitude (i.e. intuitive understanding of mechanical processes).

- Manufacturing quality, production and/or engineering experience.

- Demonstrated ability to perform data and statistical analysis.

- Proficiency and experience with Microsoft Office applications (Word, Power Point, Excel, Outlook).

Pay Transparency

For U.S. based candidates only, for purposes of complying with U.S. pay transparency requirements, the base pay range for this position is $103,100.00 - $137,400.00. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for a 15% performance bonus/variable incentive compensation/equity. This posting is expected to close on August 13, 2025 or thereafter.

- The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

Benefits Available to You

GE employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce: Our Culture | GE Vernova (gecareers.com)

Our compensation & benefits are designed to help you manage your personal and family needs, while rewarding high performers. We offer a robust benefits package depending on your employment status and your national requirements.

- A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.

- GE invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development.

Inclusion & Diversity

At GE, we believe in the value of your unique identity, background, and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong. Click here to learn more: https://jobs.gecareers.com/vernova/global/en/i-d-e

About GE Gas Power

GE Gas Power engineers cleaner, more accessible energy that people depend on, powering growth and prosperity for people everywhere. Our leading technologies produce a third of the world’s electricity thanks to our talented people, who make gas work for our customers, stakeholders and the world. Through relentless innovation and continuous partnership with our customers, we are building the energy technologies of the future and providing the cleaner, more efficient power people depend on today.

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes