Service Trainer

The opportunity

Join Hitachi Energy and help shape the future of the power grid. As a Field Service Trainer, you’ll play a key role in developing the skills and expertise of our field service teams and customers. You’ll deliver practical training on high voltage systems and equipment, ensuring safe and reliable operations across the industry. This position offers the chance to work with advanced technologies, collaborate with diverse teams, and contribute to the ongoing success of a global leader in power solutions. If you have a strong technical background and a passion for sharing knowledge, this is an excellent opportunity to advance your career while making a meaningful impact in the power sector. Experience with high voltage equipment such as breakers, GIS, GCBs, PASS, disconnectors, power quality equipment, and digital stations will set you apart and allow you to make an even greater impact.

- Develop and deliver engaging technical training on high voltage equipment and safety protocols.

- Lead training sessions for both internal teams and external customers.

- Oversee the certification process for field service personnel.

- Manage and maintain a state-of-the-art training center and its equipment.

- Prepare and update comprehensive training documentation and bulletins.

- Provide expert technical support and advice to field service teams.

- Collaborate with business units to align training with company strategy.

- Continuously enhance your own technical knowledge and certifications.

- Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your background

- Bachelor’s or Associate’s degree in Engineering (Electrical or Mechanical preferred).

- Proven experience in a technical or field service role, ideally with high voltage equipment.

- Familiarity with high voltage equipment such as High Voltage Breakers (Dead Tank, Live Tank), GIS (Gas Insulated Switchgear), GCB (Generator Circuit Breaker), PASS (Plug & Switch System), High Voltage Disconnectors and Grounding Switches, Power Quality Equipment, and Digital Stations is a significant differentiator.

- Strong communication and presentation skills.

- Ability to interpret technical drawings and engineering concepts.

- Excellent interpersonal and relationship-building skills.

- Fluency in English (Spanish or other languages a plus).

- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

More About Us

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):

- Health Care: medical, dental, vision, etc.

- Financial Wellbeing: Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance

- Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance

- Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday).

- Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms.

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.