Service Project Coordinator

Our Service Department is growing and we are adding a Service Project Coordinator to our fast-paced Start-up and Warranty team! If you like collaborating with your co-workers and coordinating with customers, our Service Project Coordinator role may be for you!

Responsibilities:

- Facilitate a high volume of warranty, new unit start-ups and all national account projects

- Coordinate follow-ups, registrations, and invoicing on warranty and start-ups

- Act as point of contact between departments, contractors, and other representatives

- Dispatch technicians

- Participate in “on-call” rotation.

- File warranty claims

- Support Service and Sales Departments as needed

- Other duties as assigned

Skills & Competencies:

- Excellent organizational skills and attention to detail

- Excellent time management skills with a proven ability to meet deadlines

- Strong interpersonal and customer service skills

- Ability to prioritize tasks

- Proficient in using Outlook

- CRM experience

Education/Experience:

- High School diploma required

- 1-3 years project coordination experience

Physical Requirements:

- Prolonged periods of sitting at a desk and working on a computer.

- Must be able to lift 15 pounds at a time.

PM22