Service Coordinator/Dispatcher

Job Overview

We are seeking a dedicated and detail-oriented Service Dispatcher to join our team. In this role, you will be responsible for coordinating and managing service calls for HVAC and propane ensuring timely and efficient service delivery. The ideal candidate will possess strong communication skills and have experience in phones, scheduling, and organization. You will play a crucial role in maintaining the flow of operations while providing excellent customer service.

Responsibilities

- Manage and coordinate daily scheduling to ensure timely delivery of services.

- Collaborate with various departments to facilitate smooth service

- Maintain accurate records of parts movements, shipping, and receiving activities.

- Handle communicate with technicians, clients, and internal teams effectively.

- Perform data entry tasks related to dispatching activities

- Schedule and coordinate service jobs and track parts

Skills

- Proficient in using computer.

- Excellent analysis skills with the ability to interpret data effectively.

- Exceptional phone etiquette with strong communication skills for effective interaction with clients and team members.

- Proficient typing skills for accurate data entry tasks.

- Ability to work collaboratively in a fast-paced environment while managing multiple priorities efficiently. If you are passionate about organizing and have the skills necessary to excel as a Service coordinator, we encourage you to apply for this exciting opportunity to contribute to our team's success!

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

- 401(k)

- Dental insurance

- Health insurance

- Vision insurance

Ability to Commute:

- Marlborough, CT 06447 (Required)

Work Location: In person