SENIOR SYSTEMS ADMINISTRATOR

Position Summary Description

Independently installs and maintains server hardware, storage systems, server-based operating systems, system support software, utility software, application software and other hardware and software components. Provides support for complex non-application software issues and certain application software issues. Administers system-level security functions.

Qualifications and Education Requirements

Bachelor’s degree in business, engineering or a computer related discipline is preferred. Requires (5) years of IT experience, (3) of which must be as a network or system administrator responsible for the installation, maintenance, and support of network and/or server hardware and software products in a medium to large scale installation.

Core Competencies: Adaptable, Collaborative, Conscientious, Critical-Thinking, Outcome-Driven and Professional

Technical Competencies/Skills:

- Active Directory

- Operating Systems

- System Administration Concepts

- System Security

- Problem Resolution

- Microsoft Office 365

- Microsoft Teams

- Trend Micro for Servers

- Vmware Infrastructure

- Server Hardware

- Storage Systems

- Data recovery/Back-Up

- Proficiency with Microsoft Office applications

Soft Competencies/Skills:

- Effective verbal/nonverbal, listening and written communications

- Takes Initiative

- Reliable

- Planning and Organizing

- Innovative

- Documentation

Essential Functions

- Plans, maintains, supports and documents server, storage and affiliated hardware and software configurations.

- May direct the work activity of System Administrators, Network Administrators and PC Technicians.

- Troubleshoots and brings to resolution server-based software problems.

- Administers and supports Microsoft Office 365 Applications

- Administers and supports Vmware Infrastructure

- Ensures accurate records, documents and diagrams of the server and storage environment are maintained.

- Makes recommendations for changes to improve service and/or contain cost.

- Installs, maintains and supports server-based system software and certain non-system software while minimizing service impact.

- Removes and properly disposes of defective or obsolete equipment in compliance with SECI procedures.

- Installs, maintains and supports server, storage and associated peripheral hardware while minimizing service impact.

- Refers software failures to external vendor for resolution. Tracks resolution and keeps management informed.

- Monitors server and storage systems’ performance and capacity, making recommendations to management to improve service delivery.

- Participate in server-based system design and architecture.

- Conduct security reviews, identify issues and make recommendations to improve system security.

- Tracks and reports the progress of all assigned tasks ensuring management’s awareness of project status.

- Contributes to and conducts training programs.

- In the absence of an incumbent System Administrator, Network Administrator or Senior Network Administrator, may be assigned to perform duties associated with that job function.

- Performs other duties as applicable to the position or as assigned.

Physical Requirements

Must be able to follow established protective measures including wearing required personal protective equipment (PPE). Must possess a valid driver’s license and acceptable Motor Vehicle Report.

Working Conditions

Some travel and work outside of normal business hours. While working in certain areas of the plant there is the potential for exposure to hazards typical of an industrial working environment. Must be capable of working extra hours and/or weekends when necessary to complete a project on time. Must be available on a 24-hour basis in the event of a system malfunction, which requires assistance.