Remarkable people, trusted by clients to design and advance the world.
Wood is seeking a Senior Quality Advisor to join the team in the Americas.
Reporting to the Quality Lead, or Quality Manager, the Senior Quality Advisor supports the application of quality principles, measures and the quality management system across a program, project or location(s). This role is focused on improving delivery efficiency, and customer satisfaction, and reducing potential risks and rework while complying with quality policy and standards, while delivering agreed objectives.
Supports assurance of the Wood Business Management System through a structured risk-based program.
Supports measures that ensure predictable delivery and continuous improvement using performance data to make factually based decisions. Engaging and presenting quality leads/managers with information and data to enable preventive interventions.
Authorization to work lawfully in the US without sponsorship from Wood, now or in the future is required.
#LI-Hybrid
Designing the future. Transforming the world.
What we can offer :
•Meaningful and interesting projects delivered to leaders of industry across oil & gas and process industry projects
•Flexible working arrangements that balance client, team and individual needs. This opportunity is Hybrid and ideally located in Houston, TX.
•Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice
•Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.
•Flexible benefits package that can be adapted to suit your lifestyle
•Supporting all aspects of Quality across the breadth of their respective organization and the services we provide.
•Identification and regular engagement with key stakeholders to promote quality management and gather feedback on performance.
•Support the effective planning of quality across the full scope of services under the organization. This may include the allocation of quality resources
•Support the implementation of the Wood Business Management System (BMS) across the organization, ensuring that its application is effective and that compliance with the system is routinely monitored, assessed and improved as necessary.
•Ensuring consistent and effective implementation of quality supporting systems across their organization (e.g., NCR, improvements, lessons learned, etc.)
•Supporting the creation of quality deliverables in support of overall work execution and in accordance with agreed timelines.
•Supporting the planning and execution of risk-based assurance plans including the escalation of significant findings to program/project leaders.
•Monitoring and analysis of delivery performance data, regularly reporting themes and trends to Senior Management and undertaking intervention as required.
•Gathering and acting upon customer feedback ensuring action is taken to maintain and improve customer satisfaction.
What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.
Expected:
•ISO 9001 Lead Auditor qualification by a recognized industry body
Desirable:
•Degree/diploma or local equivalent in Quality Management or related discipline
•Membership of CQI/ASQ Quality organizations or equivalent
•Formal training in recognized root cause analysis techniques
Knowledge, skills and experience:
•8+ years relevant experience (preferably in associated industry)
•Comprehensive understanding of ISO 9001
•Proficient in the analysis of processes and data
•Proficient in Microsoft Office
•High Level of communication skills in both written and spoked format
•Proficient in the use of continuous improvement tools and techniques
Personal attributes:
•Excellent planner and organizer
•Analytical, problem solver and systematic thinker
•Excellent interpersonal skills and team player
•Empowers others to make decisions within established parameters.
Leadership Behaviours
•Provides guidance through influence to Project teams and wider Quality community
•Owner Mentality – Hold yourself accountable and act in the best interests of the company
•Think Big – Consider the wider impact of decisions and seek new ways of working
•Challenge and Collaborate – Seek out support from wider teams / functions to ensure that the correct decisions are reached
•Be the Greatest – Strive for the greatest performance with the best team. Challenge, learn and adapt to ensure benefit is achieved individually, for their team and the business