Pacific Gas and Electric Company

Senior Manager - Control Center IT Delivery & Operations

LocationOakland, CA
Job TypeFull-time

About This Job


Requisition ID # 163769


Job Category: Information Technology


Job Level: Senior Manager


Business Unit: Information Technology


Work Type: Hybrid


Job Location: Oakland


Department Overview

PG&E IT is a unified organization composed of various departments which collaborate effectively to plan, deliver, and operate high quality technology solutions. Grid and Control Center technology department is in the process of embarking major transformation journey implementing ADMS (Advanced Distribution Management System), DERMS (Distributed Energy resource management system) and supports & maintains legacy applications within Electric distribution & transmission and Gas area to meet identified business goals and priorities.


Position Summary

Oversees IT solutions, development, delivery, and operations of PG&E Electric transmission & distribution system applications. Directs teams responsible for solution/portfolio strategy & planning, business architecture, requirements definition, program and project delivery & deployment, application development, testing/quality assurance, and operations & maintenance support. Ensures alignment of the IT strategy, services, investment decisions, and delivery structures and processes with the business units (i.e. Electric Transmission & Distribution) and enterprise IT direction and objectives.

Manages operations vendor performance via service level agreements, key performance indicators, and continuous improvements. Builds and leads a strong process framework that establishes guardrails, standards, best practices, and helps to ensure quality, reliability, and performance of Electric transmission & distribution systems. Leads the team in exploring new solutions and operations strategies, solving complex technical issues, identifying reusable design patterns, driving continuous improvement of our operational standards, leveraging performance metrics, and growing vendor partnerships.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. We would not anticipate that the individual hired into this role would land at or near the top half of the range described below, but the decision will be dependent on the facts and circumstances of each case.


A reasonable salary range is:


Bay Area Minimum: $159,000


Bay Area Maximum: $271,000


Job Responsibilities

Analyze project delivery and operations portfolio performance, recommending changes in investment and strategy to achieve goals. Brief IT and business leadership on current performance and necessary adjustments.
Identify, analyze, value, and execute system investments in IT assets (applications and infrastructure) to meet service level expectations and compliance requirements. Manage the lifecycle of existing IT assets and retire non-performing assets.
Support the identification, analysis, valuation, and execution of system investments in IT assets to enable new and transformational business capabilities.
Provide and manage operational support and maintenance for enterprise system applications, including oversight of 24x7 operations support via on-call onshore and offshore teams.
Recognize and prioritize the most important work to position the organization for future success.
Accountable for management of project execution and operations & maintenance budgets, including strategies to resolve variances and reduce cost to meet budget optimization targets.
Manage vendor contracts, enterprise license agreements, and relationships, including the administration of vendor software in production, forecasts, and renewals.
Develop and manage service level agreements with business partners and peers.
Implement best practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.
Ensure staff has the resources and skills needed to support all Grid Technology applications and assets, including cross-training team members to ensure depth of expertise.
Ensure compliance with standards, regulations, and governance processes, including alignment with cybersecurity best practices, vulnerability management, and resolution of security patching related to owned applications, software, and infrastructure components.
Facilitate intra-departmental collaboration and cohesiveness between areas of delivery and support.
Demonstrate the ability to deploy multiple management disciplines and techniques synergistically, such as value management, human capital management, information management, optimization, performance measurement, communication, and governance.
Accountable for the team’s administrative duties, such as quarterly/yearly reviews, time entry, training, expenses, etc.
Contribute to the evolution of best-in-class DevSecOps practices within the Control Center IT organization and across the company.
Increase maturity in ITIL best practices and align with the enterprise, including Change Management, Release Management, Problem Management, Work Management, and Incident Management.


Qualifications


Minimum Qualifications

B.A./B.S. degree or equivalent work experience in computer science, information technology, engineering, or other relevant field required
8 or more years of experience in programming/systems analysis, project management, and/or IT strategy planning or other related area required


Desired Qualifications

M.S., M.B.A., or advanced degree in business administration or computer science preferred.
Knowledge of utility business/industry
Knowledge and demonstrated expertise in functionality of application systems specific to Electric distribution and transmission functional areas
Experience in supporting Grid & Control Center Operations for Applications like OMS/ADMS/SCADA/EMS
At least 3 years in a people-leadership role
Experience in SLA management process and ability to work with IT vendors/partners for developing and negotiating new services
Experience in collaborating with Enterprise infrastructure support teams involving Network support, Data Center, Security, Application monitoring, Integration support, etc.
Excellent analytical and technical skills
Excellent written and verbal communication skills
Ability to foster a work environment in which individuals collaborate in pursuit of a common mission and mutual goals
Demonstrated ability to develop and manage to budgets
Demonstrated ability to effectively navigate complex organizational, process, technical and political challenges
Proficiency in translating complex business issues and requirements into IT operations solutions
Ability to accurately estimate the financial impact of technology decisions
Ability to foster a work environment in which coworkers collaborate in pursuit of a common mission and mutual goals
Effectively navigate complex organizational, process, technical, and political challenges
Aptitude to explain necessary trade-offs and balances between immediate and tactical needs or issues with PG&E leaders
Knowledge in regulatory requirements for specific functional areas
Effective skills in influencing business leadership and management decisions and driving ownership and acceptance of change to the business
Very strong appetite to determine, drive, and manage required change
Certifications that demonstrate proficiency in ITIL, DevSecOps, Agile, and/or Project Management

Similar Jobs

company-logo

Senior Manager - Control Center IT Delivery & Operations

Pacific Gas and Electric Company
Job TypeFull-time
 
Oakland, CA
about 1 month ago
company-logo

Manager, Control Center Operations

Invenergy
Job TypeFull-time
Salary
$115000 - $135000
Bolingbrook, IL
16 days ago
company-logo

Manager IT (Operations Delivery Program Manager)

Xcel Energy
Salary
$109500 - $155500
Minneapolis, MN
9 days ago
company-logo

Distribution Operations Center Systems Manager

Pedernales Electric Cooperative
Job TypeFull-time
Salary
$114960 - $114960
Johnson City, TX
9 days ago
company-logo

Senior Service Operations Manager

Solar
Job TypeFull-time
Salary
$50000 - $70000
Pueblo, CO
18 days ago
company-logo

IT Operations Center Supervisor

WEC Energy Group
Salary
$88472 - $132708
Milwaukee, WI
19 days ago
BP

Senior IT Manager

BLA PROJECTS PRIVATE LIMITED
Salary
$300000 - $360000
Calcutta, OH
5 days ago
company-logo

IT Infrastructure Delivery Manager

Hitachi Energy
Job TypeFull-time
 
Jefferson City, MO
11 days ago
LE

Senior IT Manager

Lark Electric, LLC
Job TypeFull-time
Salary
$92299 - $150000
Owensboro, KY
11 days ago
company-logo

Senior Operations Manager

ASARCO
 
Sahuarita, AZ
27 days ago
company-logo

Service Delivery Admin Coordinator

CenterPoint Energy
Job TypeFull-time
 
Bellaire, TX
5 days ago
company-logo

Senior Manager/Director, IT Enterprise Service Desk

Suffolk Construction
Job TypeFull-time
 
Boston, MA
9 days ago
company-logo

IT Manager, Internal Controls

Nextracker Inc.
Job TypeFull-time
 
Nashville, TN
4 days ago
company-logo

Operations Supervisor, Control Centre

Fortis BC
Job TypeFull-time
 
Castlegar, BC
23 days ago
company-logo

Control Center OT Systems & Infrastructure Senior Supervisor

Cenovus Energy
Job TypeFull-time
 
Lloydminster, SK
23 days ago
company-logo

Service Center Manager

MRC Global
Job TypeFull-time
 
Lubbock, TX
4 days ago
company-logo

Senior Manager (Operations)

Xcel Energy
Salary
$125900 - $178766
Denver, CO
18 days ago
company-logo

Manager, IT Service Management

X-energy
Job TypeFull-time
 
Rockville, MD
24 days ago
company-logo

Operations Manager

bp
Salary
$103000 - $150000
New Raymer, CO
3 days ago
company-logo

Operations Manager

Woodford Bros
Job TypeFull-time
Salary
$60000 - $100000
Bohemia, NY
3 days ago

Trending Jobs

company-logo

Assistant General Manager, Navy Yard Electric Utility

Job TypeFull-time
Salary
$108000 - $108000
Philadelphia, Pennsylvania
11 days ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
3 months ago
company-logo

Accounts Payable Clerk

Job TypeFull-time
Salary
$65000 - $65000
Dallas, Texas
13 days ago
DM

Apprentice Lineman

Delta Montrose Electric Association
Job TypeFull-time
 
Montrose, CO
16 days ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, Texas
about 1 year ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
2 months ago
company-logo

Apprentice Lineman I

San Patricio Electric Cooperative, Inc.
Job TypeFull-time
 
Sinton, TX
24 days ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
about 1 month ago
HM

Lineworker Apprentice I

Henderson Municipal Power & Light
Job TypeFull-time
 
Henderson, KY
20 days ago
company-logo

Associate Attorney

Buffalo Biodiesel Inc.
Job TypeFull-time
 
Buffalo, NY
23 days ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
about 1 month ago
GU

Natural Gas Utility Laborer

GMC Underground
Job TypeFull-time
Salary
$33280 - $47840
Mobile, AL
about 1 month ago
company-logo

JOURNEYMAN LINEMAN - WOODLAND PARK

CORE Electric Cooperative
Job TypeFull-time
 
Woodland Park, CO
28 days ago
company-logo

Apprentice Lineman

Southern Pine Electric
Job TypeFull-time
 
Brandon, MS
17 days ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, Pennsylvania
3 months ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, Texas
16 days ago
company-logo

Tank Wagon Driver - CDL B

Rhinehart Oil
Job TypeFull-time
Salary
$66560 - $66560
Rifle, CO
about 1 month ago
company-logo

Residential Helper

Waste Pro
 
Columbus, MS
20 days ago
PS

Screen Printing Operator

Providence screen printing
Job TypePart-time
Salary
$39520 - $41600
East Providence, RI
11 days ago
company-logo

Floorhand 2

Key Energy Services
Job TypeFull-time
 
Midland, TX
20 days ago