Brideau Energy

Delivery Operations Manager

LocationFitchburg, MA
Job TypeFull-time

About This Job


About the Role

Brideau Energy is seeking a motivated individual to lead our fuel delivery department. This critical leadership role is responsible for overseeing daily dispatch operations, logistics, personnel, and customer service across oil, propane, and diesel delivery. This position can be based out of any of the three offices, Holden, Fitchburg, or Templeton.

In this role, you'll lead a team of 18 employees across 3 central Massachusetts offices and continue the delivery experience our customers have relied on for almost 40 years. We are looking for a hands-on leader focused on streamlining operations, maintaining safety, and building a cohesive team.


Key Responsibilities

Oversee daily routing and delivery of oil, propane, and diesel
Collaborate with and provide backup to the dispatcher to ensure efficient and consistent operations
Balance automatic and will-call deliveries, scale operations during peak season (November through March).
Proactively adjust delivery plans to account for variables such as weather, holidays, time-off requests, and shifting seasonal demand.
Ensure compliance with DOT, OSHA, DEC, Hazmat, and internal safety standards

Manager and support the delivery team including a dispatcher and team of drivers across three locations (Templeton, Fitchburg, and Holden).
Manage seasonal fluctuations by adjusting staffing and schedules during peak periods
Recruit, rehire, and onboard seasonal drivers during peak periods (November thru March)
Conduct performance reviews, safety training, and regular team check-ins
Provide coaching and feedback to support individual and team growth
Work with HR on staffing recommendations, including hiring, promotions, and terminations

Address customer inquiries promptly and professionally
Maintain clear communication with drivers, dispatch, and support teams
Ensure timely and balanced delivery service for automatic and will-call customers
Promote a service-first mindset that drives customer loyalty and satisfaction


Minimum Qualifications

5+ years of experience in fuel delivery, dispatch, transportation operations, or transferable experience.
Experience using routing, dispatch, and fleet management systems.
Demonstrated leadership in supervising teams and ensuring regulatory compliance (DOT, Hazmat).
Valid Class A or B CDL with Tank & Hazmat endorsements preferred.
CETP certification (or ability to obtain within one year).


Job Type: Full-time


Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance


Schedule:

8 hour shift
Weekends as needed


Application Question(s):

This position may be based out of any of our three office, which would you prefer? Holden, Fitchburg, or Templeton?
Please list the best phone number and email to reach you?
do you currenlty hold a Valid CDL with tanker and hazmat endorsements?
How many years of experience do you have in a related field (Energy, Oil, Propane, Delivery)?


Work Location: In person

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