Senior Functional Analyst

The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.

Job Description

AESO is undergoing a transformative restructuring of Alberta’s electricity market through the Restructured Energy Market (REM) program—a multi-year, enterprise-wide initiative focused on implementing a new Energy Settlement System (ESS) and integrating it with other mission-critical systems and processes across the organization.

The ESS will enable the AESO to operate the Alberta electricity market with greater efficiently and reliably – ensuring power gets to where it needs to be at the right time and cost.

Reporting to the Manager, Corporate Cloud Applications, we are seeking a Senior Functional Analyst with a strong background in the electric utility sector and deep experience in complex system implementations to join our dynamic team.

This role will be a key position in the implementation of the ESS and will transition to a role on the product team for ongoing operations for the lifecycle of the ESS system, ensuring the solution meets the evolving needs of the organization while delivering value across the market.

You will enjoy working with us if:

- You flourish in a hybrid work environment, where the team is in the office on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays are flexible for where you work best.

- You enjoy working in a team of bright professionals, and work and learn in a diverse atmosphere – our team and colleagues have varied backgrounds, experiences, and perspectives.

- You have excellent communication skills with the ability to effectively collaborate with cross-functional teams and communicate complex concepts to non-technical stakeholders.

- You have a strong business acumen, combined with the ability to work with internal and external stakeholders in a professional and constructive manner.

- You value professionalism and understand the importance of handling sensitive/confidential situations delicately.

- You are Adaptable and resilient to respond to evolving priorities and timelines.

- You effectively collaborate with cross-functional teams and communicate complex concepts to non-technical stakeholders.

Accountabilities include but are not limited to:

- Translate business need into clear and actionable functional requirements; acting as the functional liaison between business and technical team members; as well as vendor

- Manage epics, user stories, tasks and backlog as required, supporting SCRUM and Project Management with delivery.

- Establish end-to-end process diagrams; outlining as-is and defining to-be to support the design and delivery of the ESS solution.

- Identification of gaps, or opportunities for enhancements or efficiencies across product delivery

- Work with cross functional teams; supporting and contributing to Quality Assurance, Technical Teams, Change Management etc.

- Support and validate vendor design documents, ensuring consistency and completeness across business requirements.

- Support SIT/UAT testing, issue triage and root cause analysis during design / implementation.

- Maintain comprehensive documentation across business requirements, functional specifications, traceability and change.

- Lead solution validation sessions with key stakeholders; ensuring delivered functionality meets business need.

- Analyze and report on data to identify metrics, KPIs and business insights across design and delivery.

- Provide expertise and guidance on industry best practices, regulatory requirements, and emerging technologies in the electrical utility sector.

- Support cross-functional organizational activities; training, communications.

- Support the delivery of operational readiness and cutover planning.

- Continue to support the ongoing design and development of the ESS product; ensuring the solution aligns with the evolving needs of the business and market.

- Participate in root cause analysis, resolving and providing solutions for problems post implementation.

- Assist with application configuration and set up to ensure all requirements & user interface are met

- Implementing changes to the application using the SDLC.

What you’ll bring to us:

- A Degree or Diploma in Business Administration, Engineering, Information Technology, Computer Science or a related field with 10+ years of experience in business analysis or a related role.

- Strong technical acumen with the ability to understand system architecture, APIs, data structures, integrations etc.

- Proficiency in data analysis tools and techniques, such as SQL, Excel, and data visualization software.

- Experience in JavaScript and Python, Azure cloud and on-prem system designs.

- Experience in both agile and waterfall delivery methodologies.

- Establishing strong business and technical relationships to facilitate trust and collaboration across team members and partners.

- Experience across large scale project implementation; in-house legacy applications, introduction of new technology etc.

- Experience with Azure DevOps.

Nice-to-Haves

- Experience in the electrical utility industry is an asset.

- Experience in settlement systems is an asset.

- Experience and knowledge of change management principles and methodologies to ensure stakeholder buy-in.

- Experience managing multiple cross-functional projects to implement new and complex business lines.

- Experience in leading analysis and design across end-to-end system implementations.

- Experience working on a Product Team as a functional analyst post implementation.

- Experience taking the lead to gather requirements, facilitate delivery, and mentor other team members on the Product Team for the lifecycle of the system.

- Experience with implementing and maintaining CSOX IT controls.

Application deadline: October 3, 2025

If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.

The Alberta Electric System Operator is unable to accept unsolicited agency resumes.

The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the "AESO") is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of the Freedom of Information and Protection of Privacy Act (FOIP Act) of Alberta.

As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 33 of the FOIP Act.