Senior Business Systems Analyst

We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

At Generac Industrial Energy,
we harness decades of experience and resources to help lead the way. It’s the foundation of prosperity, fueling the industries and essential services that drive our society forward. It’s so much more than power. We provide a range of solutions that will work together to streamline systems across every stage of the energy journey. Our people are united by a shared mission to make the world safer, brighter, and more productive. Come be part of a team where diverse backgrounds, ideas, and talents drive real impact.

The Senior Business Systems Analyst will oversee the integrity, security, and performance of our ERP system. This role is critical in ensuring data accuracy, system compliance, and operational efficiency across both on-premises and cloud-based environments. This role serves as the subject matter expert (SME) and global process owner, driving best practices and continuous improvement in system usage and data governance.

- 5+ years of experience in IT systems administration or a related ERP support function

- Bachelor’s degree in computer science, Management Information Systems, Math, Finance, or related field OR 5 years of ERP support experience in a similar environment

- Experience in change management within an enterprise ERP solution

- Proficiency with SQL, Power BI, and visual data analysis

- Strong understanding of system compliance, user permissions, and data security

Preferred Qualifications:

- Experience administering Field Servio ERP

- Background in field service operations, manufacturing, or related industries

- Experience in a global or multi-site environment

- Familiarity with ITIL or similar service management frameworks

Essential Duties:

- Maintain the overall integrity, accuracy, and health of Field Servio ERP system data

- Act as the global process owner and subject matter expert (SME) for Field Servio

- Lead onboarding, permissions management, compliance, and security protocols

- Proactively monitor ERP system performance across cloud and on-premises environments

- Troubleshoot and resolve technical issues to ensure operational continuity

- Perform regular data scrubbing and create custom reports to support business needs

- Collaborate with cross-functional teams to align system capabilities with business processes

- Develop dashboards and data visualizations using Power BI

- Write and optimize SQL queries to extract and analyze data from multiple sources

Knowledge, Skills, & Abilities:

- In-depth knowledge of ERP administration best practices and data governance

- Strong analytical and problem-solving skills for system and data troubleshooting

- Ability to independently resolve technical issues in complex environments

- Excellent communication and collaboration skills to work across departments

- High attention to detail and proactive approach to maintaining data integrity

- Ability to design and present clear, actionable reports and dashboards for stakeholders

Great Reasons to work for Generac:

- Competitive Benefits: Health, Dental, Vision, 401k and many more

- Free onsite gym open Monday through Saturday for Generac employees

- We offer product loan (for up to 4 days) and discount programs

- Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators

- Make a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time.

- We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.

- We’re an inclusive company that celebrates differences and keeps equity and respect at the forefront

Physical Demands

: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.