Great Lakes Petroleum

Senior Business Systems Analyst

Cleveland, OH

Full-time

About This Job

Description:

•

Provide software and transactional related customer service to the organization’s users

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Assist with supporting and optimizing the organization’s business systems through updates, upgrades, business process and user needs

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Support the Financial ERP system (functionally, technically, and strategically).

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Responsible for end user resolution of issues by researching transactional issues, identifying root causes, and driving resolutions.

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Develop reports and data for individuals

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Assist in evaluating, planning, upgrading, and implementing new technologies to translate evolving business needs into software/ERP solutions

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Assist with developing procedures for business operations and improvements

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Support all professional training of ERP system and all other company software and documentation of training materials.

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Works with all departments to support all stages of projects assigned.

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Develop and Maintain connections between Enterprise Software through various methods (API/SQL Connections)

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Develop, Create, and Modify Database Schemas, Stored Procedures, and Views in Microsoft SQL Server.

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Develop, Create, and Modify SSRS Reporting and Crystal Reports.

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Develop, Create, and Modify SSDT Packages for automation purposes.

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Assist with IT helpdesk support

Requirements:

•

Bachelor’s Degree with at least +5 years experience in Information Technology/Business (preferred) OR a combination of education and work experience in the fields of Information Technology or Business

•

ERP implementation Experience

•

Knowledge of SQL (building queries from start to finish)

•

Crystal reporting application would be a plus

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Technical and functional knowledge of ERP systems and other business software

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Possess management and leadership skills to perform planning, direction & training

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Highly proficient in problem-solving and reporting skills

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Exceptional attention to detail and deadline focused

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Strong verbal and written communication and documentation skills

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Proven ability to achieve goals and objectives both independently and in teams

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Demonstrates strong organizational, analytical, and critical thinking skills while maintaining adaptability to priority changes

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Senior Business Systems Analyst

About This Job

Description:

Requirements:

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