Alameda County Water District

Senior Business Analyst

LocationFremont, CA
Job TypeFull-time
Salary$157,352-$191,262

About This Job


DEFINITION

Under direction from the Accounting and Treasury Manager, plans, leads, and manages activities associated with the acquisition and compilation of data, analysis of such data, project management, report preparation, and support of various District business systems and applications; performs complex professional work in conducting various business analysis and forming recommendations for operational and system improvements; leads, trains, directs, assists, and reviews the work of assigned staff; coordinates various analytical and systems activities with other District staff; and performs other related work as required.


DISTINGUISHING CHARACTERISTICS

Senior Business Analyst is the advanced journey-level classification in the Business Analyst series. This classification is distinguished from the Business Analyst II classification by performing the most difficult and complex and consequential analysis, acting as the staff specialist on business systems, managing complex projects, and functioning with limited oversight and direction. This class is responsible for the most technical business systems and greatest impact on District operations and may provide technical supervision to lower level staff within the assigned division.


The ideal candidate will:

Possess strong analytical and problem-solving skills, with demonstrated proficiency in SQL for data extraction, analysis, and reporting.
Possess excellent written and verbal communication skills, with the ability to present technical information clearly to staff, management, and stakeholders at all levels.
Candidate will have experience gathering and documenting business requirements, analyzing business processes, and supporting cross-departmental projects.
Demonstrate the ability to lead and support organizational change during the implementation of new systems or major system upgrades, helping staff adapt to new processes and technologies.
Serve as a mentor and resource to team members, providing guidance and knowledge sharing to build internal capacity.
Strong organizational skills, attention to detail, and the ability to manage multiple assignments and deadlines are essential.
Work collaboratively, demonstrate a commitment to customer service, and support the department’s mission and goals.


Examples of Duties


TYPICAL DUTIES

TYPICAL EXAMPLES OF DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

Provides a variety of complex difficult project, program, administrative, and analytical support to an assigned department or program area; reviews efficiency and effectiveness of operations and develops and revises policies and procedures.

Works with internal customers and stakeholders to conduct and facilitate business process analysis and identify areas of improvement; assists in the development of functional and technical requirements for new and improved solutions; designs and amends business processes following analysis and determination of efficiency improvements.

Manages and/or participates in the design, development and implementation of business system projects; researches, evaluates and develops or recommends appropriate solutions and implementation strategies; designs implementation strategies based on needs, requirements and resources.

Manages and leads business system projects through the entire life cycle utilizing formal project management processes; leads, motivates and coaches assigned staff and team, reviews work and provides direction to consultants and vendor staff, manages the overall process to ensure project success.

Develops project plans, budgets, timelines, status reports, progress reports, and project documentation; monitors project plans and budgets, forecasts issues and risks, controls costs, implements quality control, coordinates activities, resolves issues, handles project closure process and other related project management work.

Conducts complex and difficult research, data analysis, and forms recommendations for operational and administrative programs, business systems, polices, and procedures.

Manages and oversees data collection, compilation, coordination, organization and data security.

Oversees and participates in the preparation of comprehensive technical, statistical and analytical reports, records and recommendations.

Studies and reports on unused functions of the financial management software; develops and tests new or modified report formats, customized programs to manipulate data, or changes to file structure; creates or updates functional specifications for new or modified reports and applications; coordinates with lead user and developer to test and implement new or modified programs as needed.

Coordinates and oversees the installation of program fixes and customized menus for business systems; troubleshoots programming and system problems associated with applications already in use; coordinates implementation projects with various business units, functional areas and/or vendors

Oversees and participates in reviewing various reports and error message and provides application support to end user for business systems and related applications; prepares and disseminates sensitive information.

Oversees and participates in conducting data evaluation, data analysis, and database development and maintenance.

Determines, defines and documents current and proposed business process and end user documentation for programs and projects; develops use cases and test plans; develops documentation and provides end user training on an on-going basis in support of business processes, financial management system features, related applications, and workflows.

Applies accounting and auditing principles and techniques to ensure that data integrity, internal controls, and audit trails are maintained throughout all applications.

Responds to and resolves inquiries and complaints; establishes and maintains positive working relationships with managers, staff, internal customers, vendors, and others during the course of work using principles of good customer service.

Maintains current knowledge in the field of business analysis and project management.

May supervise, train, assign work, monitor, and evaluate performance of assigned staff

Performs other related work as required.


Typical Qualifications


REQUIREMENTS

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be the equivalent of:


Education and Experience:

Possession of a Baccalaureate degree from an accredited college or university with a major in business administration, management information systems, computer science, accounting, or a related field; and six (6) years of full time, professional experience performing business analysis and project management duties, which includes two (2) years of experience equivalent to that of a Business Analyst II within the District.


Selection Procedure

Application materials including a supplemental questionnaire must be submitted online at: www.acwd.org/jobsby the final filing date of Friday, July 11, 2025 at 5:00 pm PST. Candidates who present the best job-related qualifications will be invited to participate in a qualification appraisal as well as an interview by an appraisal panel. Candidates passing the qualifications appraisal process will be ranked on an employment list for further consideration. Top-ranking candidates will be invited to a personal interview with the hiring Supervisor.


Health Insurance: Coverage is provided through the CalPERS Health program. Under the Cafeteria Plan, employees will receive a flex dollar allowance to purchase healthcare coverage, and qualifying voluntary products.

Dental and Vision: Coverage for the employee and eligible dependents is fully paid by the District.

Retirement: California Public Employees Retirement System (CalPERS) benefit depends on whether the employee is a "new" member or "classic" member under state law.

Classic member: Employee who is a member of PERS or reciprocal agency within six months of hire at ACWD. 2.5% @ 55 with 8% employee contribution. $5000 Retired Death Benefit, 3% Annual Cost-of-Living Allowance Increase, Post-Retirement Survivor Allowance to Continue After Remarriage, Pre-Retirement Death Benefits to Continue After Remarriage of Survivor, Additional Opportunity to Elect 1959 Survivor Benefits, 1959 Survivor Benefit Level 4, Unused Sick Leave Credit, Public Service Credit for Peace Corps, AmeriCorps VISTA, or AmeriCorps Service, Military Service Credit as Public Service, Final Compensation 1 Year, Post-Retirement Survivor Allowance, Prior Service. The District picks up 2.5% of the CalPERS retirement contribution.

New member: Employees hired after 12/31/12 who were not members of PERS or a reciprocal agency within the last six months of hire at ACWD. 2% @ 62 with 7% employee contribution. Effective 7/1/23 PEPRA employee contributions will increase to 7.75%. $5000 Retired Death Benefit, 1959 Survivor Benefit Level 4, 3% Annual Cost-of-Living Allowance Increase, Additional Opportunity to Elect 1959 Survivor Benefits, Final Compensation 3 Years, Military Service Credit as Public Service, Post-Retirement Survivor Allowance, Post-Retirement Survivor Allowance to Continue After Remarriage, Pre-Retirement Death Benefits to Continue After Remarriage of Survivor, Pre-Retirement Option 2W Death Benefit, Prior Service, Public Service Credit for Peace Corps, AmeriCorps VISTA, or AmeriCorps Service, Unused Sick Leave Credit.

Social Security/Medicare: The District does not participate in Social Security, but provides a 1.45% matching Medicare contribution.

Retiree Health Benefits: Coverage is provided through the CalPERS Health program. The District's contribution for retiree coverage shall be the PEMHCA minimum contribution as determined by CalPERS on an annual basis. Please refer to the Memorandum of Understanding for various eligibility and plan details.

Employees hired on or after January 1, 2019 will receive a defined-contribution benefit into a retiree health savings account.

Life Insurance: The District provides you with Basic Life Insurance and Basic AD&D Insurance of one and one half times your annual salary to a maximum of $250,000. There is no cost to employee for this insurance.

Long Term Disability: The District provides you with Long Term Disability Income Insurance of 66 2/3% of monthly earnings with a maximum monthly benefit of $15,000.

Short Term Disability: Coverage is provided through the District for employees working more than 20 hours per week at 66 2/3% of base weekly earnings for the first 12 weeks up to a weekly benefit maximum of $2,350.

Deferred Compensation: Optional deferred income plans allowing tax sheltering of current income and payment later as supplemental retirement income. The District pays a match of up to $2,250 per year to the employee's 401(a).

Vacation: 10 days first year, increasing to 25 days after 20 years.

Holidays: 11 days per year.

Sick Leave: 12 days per year

Management Leave: 80 hours to 96 hours of Management Leave per calendar year (depending on classification).

Employee Assistance Program: Up to 6 sessions for employees and family members for professional consultation and short-term counseling for personal problems.

Tuition Reimbursement: The District will reimburse 100% of the total tuition and textbook costs incurred in taking courses outside of normal working hours related to District employment up to an annual maximum of $5,250.

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