Basin Electric Power Cooperative

Seasonal - Office Clerk (SRS Dispatch)

Bismarck, ND

Temporary, Full-time

$37,440-$37,440

About This Job

Position Title: Seasonal - Office Clerk (SRS Dispatch)

OPEN UNTIL FILLED Department/Location: Member & External Relations/Bismarck, ND Company: Basin Electric Power Cooperative

Position Purpose:

This temporary position assists the SRS Dispatcher with dispatching after-hours work crews, equipment or service vehicles in response to consumer requests concerning power outages, member service issues. Work schedule will be 4 p.m. to midnight - M-F, and 8–12-hour shifts on the weekends (total of 40 hours per week). The incumbent will also be scheduled to work every other weekend.

Essential Functions:

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Answer telephone calls for BEPC and member systems primarily during non-business hours in an incoming call center environment.

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Accurately, courteously, and quickly handle calls on designated lines, updating records accurately and timely and communicating clearly with line crews, office personnel, and member services staff.

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Provide customer service support to all customers of Security & Response Services, both Cooperative and member systems wide.

Qualifications:

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Must be at least 18 years of age.

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Grammatical skills.

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High school diploma or equivalent (GED or HSED).

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Enrollment as a full-time student in a post-secondary degree preferred.

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Knowledge of personal computers, and Microsoft Word, Outlook, and Excel.

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A valid driver’s license.

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Resume required.

Typical Physical/Mental/Environmental Demands:

This position requires the ability to remain in a stationary position and to move about the office building, occasional reaching below and above shoulder level, constant use of keyboard/computer and other office productivity machinery, bending, kneeling, lifting/carrying up to 10 pounds, and pushing/pulling up to 20 pounds. It also requires finger dexterity and hand coordination. This position requires the ability to communicate and must be able to clearly exchange accurate information. It also requires the ability to develop plans, procedures and goals; present information to others; and work under stress to complete projects within deadlines.

Wage: $18 per hour

Applicants interested in this opening should go to https://www.basinelectric.com to apply.

Employees must apply through Inside Basin, by clicking on a position and signing into the Infor Application.

Basin Electric is an Equal Employment Opportunity Employer regarding race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and veterans status.

Job Types: Full-time, Temporary

Work Location: In person

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