Sales Support Analyst II

What You Can Expect

As our Sales Support Analyst II, you will be responsible for managing the setup and preparation of retail electricity and bids using internal sales management tools. You will work closely with ENGIE Resources’ sales personnel, customers, and brokers to ensure accurate customer pricing and contract execution requirements. This role is based in Houston, TX, and reports to the Sales Support Manager.

- Proactively manage pricing requests from partners and direct sales in all, ENGIE Resources service areas relying on organizational skills to properly prioritize and insure complete and accurate setup for on time delivery of pricing proposals

- Research and assist in the resolution of channel conflicts between affected parties

- Assist ENGIE Resources sales team in maintaining the accuracy and data quality in the internal CRM (Customer Relationship Management) system

- Assist ENGIE Resources sales team in pre-deal and post-deal support activities such as but not limited to pricing refreshes, contracts generation, credit requests, billing and invoicing questions, and other actions as queried

- Communicate effectively with internal business units and external partners to address issues such as but not limited to prioritization and revisions of requests, legal contracting entity, and account number confirmation

- Complete Opportunity set-up process for each pricing request using internal CRM system and applicable databases and tools to enable the Sales Team to generate timely bid responses

- Help to identify effective process improvements

What You’ll Bring

- You hold a Bachelor’s degree in Business Administration, Management, or Economics. In lieu of a degree, we will accept four (4) years of hands-on experience in sales operations support, including preparing bids, proposals, and pricing requests using internal tools or CRM systems, as well as experience working with electricity and/or natural gas markets, preferably in retail energy sales, pricing, or contract administration

- A minimum of two (2) years of industry (retail electricity) experience

- You are proficient in Microsoft Excel and MS Word

- You have strong self-direction, with the ability to quickly learn business processes and new products

- You are an effective team player who thrives in a fast-paced sales environment

- You have excellent organizational skills and the ability to manage multiple assignments with a high degree of accuracy and timeliness

- You are knowledgeable in complying with ENGIE Resources North America policies and procedures

- You have completed or are willing to complete training commensurate with the position

Additional Details

- This role is eligible for our hybrid work policy, three (3) days in-office, two (2) days remote

- Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $61,400 – $94,070 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone.

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.

Business Unit: Supply & Energy Management

Division: BP B2B US

Legal Entity: ENGIE North America Inc.

Professional Experience: Junior (experience < 3 years)

Education Level: Bachelor's Degree

Why this matters to us

Our organisation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We offer reasonable accommodations upon request for individuals with disabilities.