This description is representative of the duties and responsibilities an employee encounters while performing the essential functions of this job in addition to the qualifications required of an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Summary
The Outside Sales Representative is responsible for demonstrating effective communication and customer service skills to continually meet or exceed sales targets. They should be personable and have excellent negotiation skills. Interacting with customers in accordance with company guidelines, ensuring a pleasant experience to all while growing the company brand and product is essential.
All employees of Weisinger Incorporated must agree to perform work out of town or at night, on the weekends and on holidays with short notice and for an extended period as needed.
Essential Duties and Responsibilities
The following list includes essential duties and responsibilities. Other duties may be assigned. Perform all activities in accordance with all policies, principles, and procedures established by Department, Division and Weisinger Inc. Management and Board of Directors.
•Serve as customer relations manager by building and sustaining long-lasting relationships with new and existing customers within an assigned sales territory
•Develop and implement an effective sales strategy to drive sales and collaborate with the Sales Manager to create and implement sales action plans
•Conduct fact-to-face meetings to determine customer needs, stay engaged with the customer, educate customer and provide information as needed
•Manage customer expectations by being adept at aligning expectations and reality.
•Maintain accurate records of all leads, customer accounts and sales
•Prepare all estimates and bids for final review and approval by the CEO prior to submission to the customer.
•Strategically negotiate with potential and existing customers to close sales, while staying in communication with department and vendors regarding capabilities and timing.
•Research and communicate competitors’ and vendors’ products, pricing and market conditions to management
•Research the client base to offer the most effective way to present a solution
•Stay abreast of the latest industry developments
•Maintain contact with customer base after jobs to check on the status of the solution; communicate with management regarding customer concerns
•Increase sales by servicing existing accounts, obtaining orders and establishing new accounts
•Remain knowledgeable of all company products and services as well as technological advancements available to solve customer needs
•Perform other duties as assigned, which may include working in another role or in another department as needed.
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
•High school diploma or general education degree (GED)
•Related experience and/or training in drilling water wells, water plants, pumps and electrical controls
•Bachelor’s degree (B.A.) is preferred
Language Skills
•Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
•Exceptional communication skills – including active listening, speaking, observing and empathizing – are required
•The ability to influence the customer to purchase more expensive items, upgrades, or other add-ons in an attempt to make a more profitable sale.
Mathematical Skills
•Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
•Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
•Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, schedule, or mechanical form.
Other Skills and Abilities
•Negotiation skills, initiative and persistence required
•Proven outside sales experience required
•Excellent organizational skills required
•Effective communication skills required
•Exceptional customer service skills required
•Basic understanding of engineering concepts, water chemistry and three-phase power required.
Computer Skills
•Intermediate personal computer skills, including Microsoft Office Professional Suite (including but not limited to PowerPoint, Outlook, Word and Excel) and internet search engines.
•The individual also must be able to set up and operate a projector and screen for presentations.
Physical Demands
•Ascending or descending stairs, ramps and the like, using feet and legs and/or hands and arms.
•Standing, particularly for sustained periods of time.
•Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
•No special vision requirements.
•Light physical activity performing non-strenuous daily activities of an administrative nature.
•Exerting up to 50 pounds of force occasionally to lift, carry, pull, or otherwise move objects.
•Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.
•Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
•Outdoors but in an enclosed vehicle protected from extreme weather conditions.
Work Environment
While performing the duties of this Job, the employee is frequently exposed to general office working conditions, where lighting and temperature are adequate and there are generally no hazardous working conditions involving dust, chemicals or inclement weather. The office environment includes exposure to general office equipment. The employee is frequently exposed to driving conditions in both rural and urban areas. The employee is occasionally exposed to moving mechanical parts; toxic or caustic chemicals; risk of electrical shock and vibration; wet and/or humid conditions; extreme heat; other outside weather conditions; high, precarious places; fumes or airborne particles; and loud noise levels. The work environment is frequently high-paced, high-stress and works excess of 40-60 hours per week.
Other Duties
Must carry a Weisinger Inc. cell phone and be readily available to assist at all times, either over the phone or by reporting to work, as needed.