Risk and Compliance Manager

Position Summary:

This position is responsible for leading the development, implementation, and oversight of the electric utility's enterprise risk management (ERM) and regulatory compliance programs. This position ensures that risks are identified, assessed, monitored, and mitigated across all business areas, and that the utility maintains compliance with applicable laws, regulations, internal policies, and industry standards. The role also oversees insurance programs, policy administration, and records management, and serves as a key advisor to executive leadership and the Board of Trustees on risk and compliance matters.

Position Responsibilities

- Lead the utility’s ERM framework, including risk identification, evaluation, mitigation, and monitoring. Maintain and present the enterprise risk register, working with department leaders to assess and update risk profiles regularly.

- Support the corporate and divisional vision, strategic initiatives, and objectives.

- Facilitate risk assessments and scenario planning across the organization. Develop and monitor key risk indicators (KRIs) and provide regular reporting to the executive team and Board.

- Coordinate risk oversight activities with insurance providers, legal counsel, and auditors.

- Oversee utility-wide regulatory compliance, including NERC, FERC, OSHA, DOT, EPA, and state utility commission requirements including the monitoring of changes in regulatory requirements.

- Manage the utility’s insurance portfolio, including property, liability, workers’ compensation, cyber, and auto coverage. Oversee insurance renewals, claims processing, broker relationships, and cost analysis

- Manage the records retention program in coordination with counsel and IT teams to ensure secure, compliant document handling.

- Oversee the development, review, and implementation of internal policies and procedures to ensure alignment with risk and compliance goals.

- Serve as a subject matter expert and strategic advisor on risk and compliance to executive leadership.

- Promote a risk-aware culture through training, communication, and engagement with employees at all levels.

- Strongly support emergency response, storm restoration and business continuity initiatives.

- Promote positive interaction between staff and others. Ensure customer satisfaction, both internal and external. Represent the assigned area of responsibility for cross-departmental projects and initiatives.

- Maintain a positive, cooperative, and effective working relationships with contractors, suppliers, customers, and LCEC employees at all levels and departments. Ensure smooth operations, productive communications, and effective understanding during all interpersonal contacts. Provide current and accurate information to all requesters, courteously and in a timely manner.

- Perform other related duties as assigned.

- Support Storm Restoration efforts when needed. Work in emergency storm situations (i.e. hurricanes) and work long hours (>12 hours per day) for many continuous days/weeks as needed.

Education

- Bachelor's Degree Risk Management, Business Administration, Finance, Legal Studies, Compliance, or a related field. (Required)

- Master's Degree or Juris Doctor (JD) Risk Management, Business Administration, Finance, Legal Studies, Compliance, or a related field. (Preferred)

Work Experience

- 7+ Years' experience in risk management, compliance, insurance, or related field. (Required) - 3+ Years' leadership or management experience. (Required) - 2+ Years' prior experience in the utility industry. (Preferred)

Knowledge, Skills, and Abilities

- Ability to influence and maintain good working relationships with executive leadership, other departments, and staff (Required)

- Excellent leadership and team management skills (Required)

- Experience working with insurance markets and claims processes. (Required)

- Knowledge of risk assessment methodologies, internal controls, and compliance frameworks. (Required)

- Strong critical thinking and problem-solving skills (Required)

- Exceptional written and verbal communication skills. (Required)

- Strong ethical judgment and decision-making abilities. (Preferred)

- Ability to work with information of a confidential nature with the highest integrity. (Required)

- Microsoft Suite applications (Excel, Word, PowerPoint, SharePoint). (Required)

- Knowledge of risk management software and/or iVue Financials. (Preferred)

- Familiarity with federal, state, and industry-specific regulations. (Preferred)

Certifications

- Valid Florida Driver’s License (or ability to obtain within 30 days of employment). (Required)

- Certified Risk Manager (CRM), Certified Compliance & Ethics Professional (CCEP), Associate in Risk Management (ARM) or similar. (Within 12 months of hire). (Required)