retail store supervisor

Overview

Languages

English

Education

- Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

- Supervise staff (apprentices, stages hands, design team, etc.)

- Assign sales workers to duties

- Hire and train or arrange for training of staff

- Authorize payments by cheque

- Order merchandise

- Authorize return of merchandise

- Establish work schedules

- Sell merchandise

- Prepare reports on sales volumes, merchandising and personnel matters

- Resolve issues that may arise, including customer requests, complaints and supply shortages

- Organize and maintain inventory

- Supervise and co-ordinate activities of workers

- Verify stock availability from current inventories

- Receive payments

- Receive payments from customers

- Price items using stamp or stickers according to price list

- Perform routine maintenance work

- Order supplies and maintain inventory

- Organise day-to-day business operations

- Manage difficult situations with customers

- Maintain inventory of equipment

- Deposit cash and maintain daily log books

- Balance and deposit cash

- Balance cash and record sales

- Manage staff and assign duties

- Review requirements of establishment and determine quantity and type of merchandise to purchase

- Provide customer service

- Co-ordinate special publicity events and promotions

- Prepare daily reports of fuel, oil and accessory sales

- Reconcile physical inventories with computer counts

- Accept cash, cheque, credit card or automatic debit payment

Experience and specialization

Computer and technology knowledge

- Inventory control software

Additional information

Transportation/travel information

- Valid driver's licence

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)

Support for youths

- Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

- Offers mentorship, coaching and/or networking opportunities for Indigenous workers