All Service Heating and Air

Residential HVAC Service Technician

McKinney, TX

Full-time

$60,000-$125,000

About This Job

The HVAC technician performs semi-skilled and skilled work in the operation, maintenance, and repair of heating, ventilation, and air conditioning systems. The Service Technician provides exceptional customer service and educates customers regarding technical and investment decisions by providing multiple options and solutions while making service calls in customers’ homes. Requires two years of verified residential service

Primary Responsibilities

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Service, repair, and/or propose replacement of gas furnaces, air conditioners, heat pumps, electric furnaces, packaged terminal units, ductless split systems, humidification and dehumidification equipment, electronic air cleaners and air purification systems, and residential control systems, including Evolution and zoning systems.

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Troubleshoot, adapt, and resolve/repair all issues to keep equipment functioning properly.

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Test each system after service/repair is complete to ensure the system is functioning properly.

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Perform proper inspection of customer systems to prevent future issues.

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Explain to customers each service and repair performed.

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Assess systems and assist the customer in making a buying decision through detailed education of system needs as well as a thorough cost/benefit analysis of purchasing a new system.

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Accurately document:

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Age and type of each system component on invoices

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Services completed

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Discussion with customers regarding current and/or future equipment/service requirements

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Invoices and costs for service

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Debrief with dispatch after each service call.

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Turn in all parts receipts, packing slips, contracts, and invoices daily.

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Wear floor savers while working in client homes.

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Inspect area for cleanliness after job completion.

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Maintain company vehicle, ensuring cleanliness and organization, both inside and out.

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Always maintain a professional image by:

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Wearing only company-approved apparel

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Following safety policies and procedures

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Abiding by all standards of performance and code of ethics

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Maintaining a courteous demeanor with all customers and associates

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Respecting the customer’s property

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Participate in company-sponsored training classes.

Skills & Experience

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Knowledge of the fundamentals of how residential heaters, air conditioning, and ventilation equipment operate and function

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Solid communication and excellent customer service skills

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Valid driver’s license and a clean driving record

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Ability to pass a background check and drug screen

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GED or high school diploma

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Environmental Protection Agency (EPA) certification

Required state licensing* for HVAC technicians

Qualifications

Licenses

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GED or high school diploma

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EPA certification

Additional

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Ability to stand, walk, and climb ladders and stairs

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Ability to work in confined spaces and to maneuver in attics, basements, and crawl spaces to access HVAC units

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Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl

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Natural or corrected vision to see and focus for close, distance, and peripheral vision with normal depth perception

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work in Extreme temperatures

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Climbing, heavy lifting, loud noise, crawling, working in confined spaces, pushing/pulling, carrying equipment, bending, turning, kneeling

Job Type: Full-time

Pay: $60,000.00 - $125,000.00 per year

Benefits:

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401(k)

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Paid time off

Schedule:

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10 hour shift

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8 hour shift

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On call

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Overtime

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Year round work

Supplemental Pay:

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Bonus opportunities

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Commission pay

License/Certification:

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Driver's License (Required)

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HVAC Certification (Required)

Ability to Commute:

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McKinney, TX 75071 (Required)

Work Location: In person