Quality Control Coordinator

Fulkrum is a global leader in inspection, expediting, auditing, and technical staffing services, delivering exceptional solutions to the energy, engineering, and construction industries for over 14 years. Headquartered in the UK, we have established a strong presence across six continents, serving more than 300 clients worldwide.

Our commitment to excellence has been recognized with prestigious awards, including the King's Award for Enterprise in International Trade (2023), the People and Competency Award at the EIC Awards (2023), and the Scale-Up Award at the WESCA North America Awards (2024).

Our Houston Office is currently seeking a highly motivated QC Coordinator to join our dynamic team.

Key Responsibilities and Duties

- Handling client requests for the provision of QA/QC, Engineering and/or Project Support, site and office-based personnel.

- Liaising with clients on the proposal, interview, selection and placement of candidates.

- Issuing successful candidates with information pertaining to their obligations, responsibilities and deliverables for the duration of the assignment.

- Sourcing candidates to match client requirements and, where applicable, preparing candidates for interviews by providing project/commodity-related information.

- Advise candidates where reports/performance/timekeeping etc., are not adhered to.

- Liaising with assigned Fulkrum candidates in matters relating to:

- FTR contractual terms and conditions

- Allocation of task-related documents (ITP, drawings, specifications, client-issued templates, etc.)

- Receiving, screening and submitting site reports to the client.

- Handling client complaints.

- End of assignment feedback.

- Advising candidates where reports/performance/timekeeping, etc., are not adhered to.

- Provide candidate performance updates upon the request of the Coordination Manager.

- Managing Fulkrum/Candidate relations by means of ‘care calls’ during candidate assignment.

- Be commercially aware when negotiating placements with candidates and clients.

- Identify and drive new business opportunities with existing and potential clients.

- Ensure that all Client SLA’s (Service level Agreements) are adhered to, and Fulkrum KPI’s are met.

Skills and Qualifications:

- Knowledge of Oil and Gas industry project types, both on and offshore

- Full working knowledge of MS Office programs

- Ability to manage and develop client relationships

- Ability to react positively in high-tempo situations

Personal Skills:

- Able to work using own initiative or as part of a team

- High degree of organisational skills and a proven ability to multitask

- Excellent communication skills

- Working flexibly, providing continued support to the team and clients where required

Why Join Us?

This is an exciting opportunity for a driven QC Coordinator to showcase their expertise in a supportive and collaborative environment. At Fulkrum, you’ll make a tangible impact while advancing your career in the thriving global business sector.

We offer a fantastic working environment with a highly engaged team and consistently high eNPS scores. Fulkrum's success in attracting new clients and expanding our global footprint is a testament to our excellence and dedication. We have regular reward and recognition initiatives, a social budget, and a refer-a-friend scheme to ensure our team feels valued and motivated.

Join us to be part of a high-performing team with ample opportunities for skill enhancement and development. Be a part of our success story and contribute to our continued growth and innovation.

Apply now and become a valued part of our growing team!