Pwr Gen Branch Manager (PWR GEN - 212)

Job purpose

Responsible for wholly managing the overall business unit operations including aftermarket sales, service, truck inventory assets, and administrative tasks. In conjunction Branch Manager will be responsible for meeting the company’s financial targets and adhering to the company’s safety policies and practices.

Duties and responsibilities

- Assist General Service Manager & Power Gen Director in the development of gross profit and departmental expenses and monitors performance on monthly basis

- Ensures that established systems for monitoring individual departmental productivity and personnel utilization are implemented and maintained

- Will be responsible for the branch’s expenses and profitability

- Oversees total business unit operations to assure the company personnel practices and policies are followed

- Monitors all phases of business unit operations by meeting the company’s KPI’s pertaining to vendor invoices, no-charge billings, price sheet dates, inventory controls, facility upkeep, and any other management report

- Establishes regular meeting dates whereby the aftermarket sales, Service and/or Parts teams participates in a constructive analysis of the monthly statement of earnings

- Manage product support sales representatives to ensure maximum profitability is reached on preventative maintenance contracts and service work

- Manage service managers to ensure the best customer service is being executed by our technicians, that everyone is working safely, and is up to date on factory certified training

- Manage parts expeditor to and ensure they are keeping local inventories stocked properly, achieve maximum gross profit on parts sold, and maintain an accurate local inventory, service truck inventory, and remote business unit(s)

- Assist General Service Manager in establishing business plan to meet/exceed sales targets and goals

- Attend annual sales meetings and conferences, monthly safety meetings, job fairs, trade shows, and visit all remote branches quarterly (if applicable)

- Work with general service manager on all month forecasting and any corporate monthly reporting needs

Qualifications

- Must have 5 year(s) previous management experience

- Must have working knowledge in Excel, Word, and PowerPoint.

- High School Diploma or equivalency, Bachelor’s Degree in applied discipline preferred

Knowledge, Skills, and Abilities

- Must have the ability to effectively supervise, motivate, and evaluate others

- Ability to manage multiple projects, deadlines, and priorities

- Proficient in Microsoft Office programs (Excel, Outlook, Word)

- Must have organizational skills

- Display strong communication skills, written and verbal

- Proven experience in customer focus and relationship-building

- Basic knowledge of Mechanical/Electrical systems is preferred but not mandatory

- Must be able to respond to and diffuse highly stressful/emotional situations with customers

- Must understand Power Generations industry and understand warranty processes

- Must be able to understand the P&L and be able to answer any questions from general service manager & director

- Must have a working knowledge of the above titled position and how it relates to the overall business and its’ objectives

Working Conditions:

- Typical hours of work Monday -Friday; 7:30 a.m. to 4:30 p.m.

- Weekend hours/after normal hours as necessary

- Be able to travel when required

- Indoor / Outdoor work

- Some temporary adjustments to starting and quitting time as workload requires

WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.

En Espanol

WPI es una institució n EEO/AA (igualdad de oportunidad/acció n afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientació n sexual, infomació n genética, identidad de género, o expresió n de género en los programas o actividades los cuales opera.