Program Manager - Small Business

Position: Program Manager – Small Business

Reports to: Sr Program Manager – Commercial Existing Buildings

Compensation*: Competitive starting salary $88,800 – $112,800 commensurate with skills and experience, Full Pay Range: $88,800 – 136,700

Energy Trust is committed to pay equity. Energy Trust is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience and training.

- Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications in the pay equity assessment to determine equitable salary placement. Candidates should expect compensation offers within the starting compensation range. The full pay range is included to show the potential earnings for this position with sustained high performance.

Employment Classification: Full Time, Exempt

Anticipated Start Date: As soon as possible, position is open until filled

Office Location: Portland Metro Area, Oregon, USA

BACKGROUND

About Energy Trust of Oregon

Energy Trust of Oregon is an independent nonprofit organization dedicated to energy efficiency and renewable energy development. We serve Oregon customers of Portland General Electric, Pacific Power, NW Natural, Cascade Natural Gas and Avista, and SW Washington customers of NW Natural. Year over year Energy Trust is recognized as one of the 100 Best Nonprofits to Work For in Oregon.

Our Vision

Clean, affordable energy for everyone.

Our Commitment to Diversity

We recognize the lack of diversity in our industry, and we actively seek to address it with our hiring and retention practices as well as our values. We believe every person and their lived experience is integral to building a vibrant culture and delivering effective services to all customers we serve. We are committed to the principles of diversity, equity and inclusion, and we encourage candidates with diverse backgrounds and experience to apply.

Our Location

Energy Trust provides for a range of work location options, including remote, hybrid and in-office work. This position will represent Energy Trust in public settings and potentially at community events. We are open to candidates who live throughout Oregon and Washington. The Program Manager would be expected to report to the office on a quarterly basis, at minimum.

What We’re Looking For:

This position manages Energy Trust’s current Small Business program offering and leads planning for the next generation of comprehensive offerings for customers of Portland General Electric, Pacific Power, NW Natural, Cascade Natural Gas, and Avista. The Small Business Program Manager directs Program Management Contractor (PMC) and Program Development Contractor (PDC) contracts, budgets, and savings goals, including the development of Requests for Proposals, contract negotiations, and the solicitation and award of implementation services, while maintaining strong relationships with utilities, community-based organizations, and the broader small business and light industrial market.

This individual reports to the Sr. Program Manager – Commercial Existing Buildings.

This position is expected to report to the Portland office quarterly at a minimum for all staff and other in-person meetings.

What You’ll Do:

- Manage all aspects of Small Business offerings within the Commercial Existing Buildings program, including goal setting, budgeting, program development, and implementation of three primary tracks: Small Business Direct Install (SBDI), prescriptive offers, and custom approaches for unique projects and harder-to-serve businesses, including light industrial small businesses, with an annual budget of approximately $10-15 million.

- Ensure that program design, strategy, marketing, and implementation activities are aligned with Energy Trust’s strategic plan and coordinated with utility partners (PGE, Pacific Power, NW Natural, Cascade Natural Gas, Avista), contractors, and community-based organizations serving small business customers.

- Provide oversight of pilot and partnership implementation in collaboration with project manager.

- Ensure that equity and community engagement are embedded in program design and implementation by collaborating or partnering with community-based organizations and stakeholders to expand program participation among small, rural, and priority population customers, reducing barriers and strengthening trust.

- Oversee program contracting process. This includes supporting the development of RFPs, scopes of work, soliciting bids, negotiating and finalizing contracts, and managing the budgets and execution of the contracts.

- Manage complex contracts, direct the work of contractors to achieve program goals and ensure terms and deliverables are met.

- Coordinate and collaborate with Energy Trust internal support teams to ensure program effectiveness and continued innovation.

- Write and present reports to advisory committees, board and other internal stakeholders.

- Assist in program evaluations and reviews.

- Work on multiple concurrent team-based initiatives.

- As needed, serve on relevant public boards and committees, and coordinate delivery channels across market segments to align with regional efforts led by the Northwest Energy Efficiency Alliance (NEEA) and the Bonneville Power Administration (BPA).

- Represent Energy Trust interests and regularly give persuasive presentations to external stakeholders at public events.

- Perform other job-related duties as assigned.

- Perform all functions of the job in a safe manner.

SUPERVISORY RESPONSIBILITY

This position will directly manage the work of external contractors.

Requirements

What You’ll Need:

- Bachelor’s degree (engineering, science, economics, business, finance, architecture or environmental science preferred), or equivalent professional experience.

- Five years of experience working with small businesses, non-profits, or public agencies, with energy efficiency experience preferred.

- Experience managing program and project budgets ranging from $10 million to $15 million, including budget management to ensure funds are used effectively and deliverables are met.

- Understanding of contract administration and risk mitigation

- Experience in program design, delivery and all phases of implementation.

- Two years’ experience in all phases of hiring and managing contractors, from internal approval of funding, writing scopes of work, soliciting bids, negotiating and finalizing contracts, to managing the execution of the contract.

- Experience with small business energy efficiency programs, including direct install and prescriptive offerings, behavioral initiatives, and capital project approaches, as well as energy economics (e.g., levelized cost, measure life, cost-benefit analysis).

- Delegation, financial analysis, prioritization and time management, multitasking and strong interpersonal skills.

- Strong knowledge of Microsoft Office Suite software applications, including basic knowledge of SharePoint.

- Strong analytical, writing, and communications skills.

- Experience working on multiple team-based initiatives.

- Strong contractor personnel management skills.

- Understanding of utility regulatory environment and political context for Energy Trust’s work.

The above information is designed to outline the major functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.

Benefits

What You’ll Get:

- Health/dental/vision insurance

- Employer sponsored and paid life/disability

- 401(k) with a company contribution of 6% of your salary after 90 days of employment

- TriMet pass

- Access to health and dependent FSA/HSA accounts

- Generous paid vacation, holidays and sick days

- Paid volunteer hours

- Employee assistance program

- Career advancement opportunities

- Great colleagues and culture

- Flexibility to work from home and/or an office space at the Portland, OR location

- Work from home laptop provided

- Read more about our benefits here

APPLICATION INSTRUCTIONS:

Please submit a cover letter and resume on Energy Trust’s website www.energytrust.org/About/careers.

All offers of employment are conditional pending the successful completion of a background check (which may include employment verification, education verification, criminal history, motor vehicle record) and reference checks.

Don’t meet every single requirement? Studies have shown that candidates from certain demographics are less likely to apply to jobs unless they meet every single qualification—for example, women and People of Color. At Energy Trust we are dedicated to building a diverse, inclusive and authentic workplace—if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles.

Energy Trust of Oregon is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Energy Trust of Oregon is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

Energy Trust is committed to pay equity. Energy Trust is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience and training.

- Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications in the pay equity assessment to determine equitable salary placement. Candidates should expect compensation offers within the starting compensation range. The full pay range is included to show the earnings potential for this position with sustained high performance.