Production Technician

Requisition ID: 108423

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Pay/Work Schedule

This position is a union position with Illinois American Water and the starting pay rate is $33.29 and per hour.

This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth. In addition to compensation, you will receive a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water employees also receive learning opportunities and work experiences to grow professionally.

The regular hours of work each day will be consecutive. Work hours for the Production Technician Relief Operator are 7:00 am to 3:30 pm Monday through Friday unless in the relief role, covering every vacation, call off or other scheduled time off respect to the rotating shift hours. The Production Technician relief operator will be included in and required to perform Call Out duties as described in the current IUOE Local 148 contract. Emergencies and extenuating circumstances may require temporary schedule changes.

Primary Role

Operates chemical feed systems and performs required process control testing and analysis.

The successful candidate will be responsible for the task necessary to maintain and ensure reliable operation of water treatment facilities, tank sites, and booster stations technical, including work on pumps, chemical feed systems, and controls. The successful candidate will be given tasks that require electrical, mechanical and water treatment facilities knowledge in addition to operations of heavy equipment including a forklift, any other duties as assigned by management.

Duties will include having a strong knowledge of safety and operations policies and procedures. Administration duties in both written and oral formats. Strong communication with management staff on daily operations of water treatment facilities. Responsible for routine water quality lab sampling, regulating flow of the water treatment plant, maintaining required pressure, and ensuring IEPA requirements are met. Play an active role in the development and maintaining SOPs. Support planning and execution of capital work. Perform routine and special maintenance of tanks, pumps and pumping equipment. Utilize system of records i.e. MapCall, Waterly, GIS as required. Routine maintenance task, water sampling and facility inspections.

Will be required to obtain and maintain an Illinois IEPA Water Treatment Class A license based on union contract.

Key Accountabilities

Experience/Education

Licenses/Certifications

Valid Driver’s license.

This position will require obtaining a Class C water certificate within 2 years of hire date and a Class A within 4 years.

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.