Product Owner, Field Operations Tools & Change Management

Location: Remote, United States

Company Overview

Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.

Summary

As an industry leader in infrastructure protection services, USIC operates at a national scale with a tremendous fleet and field force. We are seeking an experienced and motivated Product Owner to lead the development and optimization of tools, processes, and systems that support field operations and technician teams. The ideal candidate will act as the primary liaison between stakeholders, field teams, and development teams, ensuring the delivery of solutions that improve efficiency, productivity, and customer satisfaction. This role demands a strong understanding of field operations, exceptional communication skills, and a product management mindset. The successful candidate will have a strong background in field mobility tooling and applications with experience in driving large, scaled transformation across a large multi-state technician base, including leading change management initiatives and developing process maps that integrate technology solutions with operational processes.

Responsibilities

Requirements

We are an Equal Opportunity Employer. Veterans are encouraged to apply.