Product Manager - ITSM

Build Your Career. Build America's Future.

Vulcan Materials Company is the nation’s largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it’s more than starting an exciting career – you get to make a difference for millions of people every day across the country.

When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time.

We're Coming Back Together To Be Together 100% In Office

At Vulcan Materials, we believe that the heart of our success lies in the strength of our engagement, our connection, and our commitment to developing our people. We are excited to restore the collaborative in-person environment that fuels our innovation and growth. This move is not just about being physically present; it's about reigniting the spirit from face-to-face interactions, fostering a collaborative, inclusive culture where every voice is heard and everyone thrives.

About the Job:

Vulcan is adopting ITIL best practices and implementing a new ITSM solution, and leveraging an MSP partner, to transform its IT Operating Model. The Product Manager - ITSM will plan, implement, and maintain IT Services in partnership with Services Owners and drive adoption, process standardization, optimize ServiceNow's value, and ensure effective collaboration with MSP for ServiceNow administration and support.

What You'll Do:

ITSM & ITIL Strategy and Adoption:

ServiceNow Platform Ownership and Optimization:

MSP Relationship Management:

Governance and Compliance:

Skills You'll Need:

Preferred Qualifications:

What You'll Like About Us:

Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness and communication.

Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers.

Meaningful Work. What sets up apart is the work we do impacts daily lives – and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States.

Health Benefits. Medical, Dental, Vision programs, plus much more.

Rest and Relaxation. Paid vacation, personal floating days, and paid holidays.

Prepare for the Future. 401(k) with company match and contribution.

Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business.

Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.

Job Information Services Primary Location Alabama-Birmingham Organization GM - CORPORATE Schedule Full-time Job Posting Apr 14, 2025, 4:39:19 PM