Principal Tech Analyst/Programmer

Job Title: Principal Tech Analyst/Programmer Department: Customer Service

Reports to: Manager - Application Development

Location: In Office

, Boston MA, Orange CT

The base salary range for this position is dependent upon experience and location, ranging from: $144,631.20 - $180,789

Job Summary

This position entails a high level of both business and technical knowledge. Project management and technical leadership are highly valued attributes. Excellent communication skills are essential as part of the business communication that is required. This position will provide direction to the business in selecting application solutions. Understanding current application solutions is a key service that this position will provide to the business. In addition, this position will ensure that the business is informed of future technology trends that could improve business processes. This position will provide leadership to the business in providing solutions to short term and long term issues that require resolution.

Key Responsibilities

- Provides technical subject matter expertise on at least one major application and understands the application from a business perspective.

- Is able to translate business requirements into technical solutions.

- Understands integration between systems.

- Provide technical leadership to projects, teams, and business initiatives as required.

- Accountable to work with IT Business Relationship Manager to resolve all technical issues within assigned business unit.

- Identify and evaluate new technologies and determine how they can best add value to UI.

- Advise supervision on complex technology issues, providing direction as required.

- Stay current on technologies in use within assigned business area.

- Lead the technical phases of major projects, establishing the technical plans, monitoring schedules, scope and resources.

- Accepts accountability for the project¿s technical deliverables and quality of the final product.

- Develop innovative, complex information systems and system modifications, with no supervision.

- Works independently and takes proactive approach to setting work priorities, conflict resolution and timely deliverables.

- Mentor staff on development methodologies, technical subjects and business related information.

- Participates in the interview process of new employees as requested.

- Provides feedback on performance reviews for staff upon request.

- Good communication skills with a focus on customer service is required.

- Prior experience successfully leading complex, technical development projects is required.

Required Qualifications

- Education: BS/BA Degree Experience:

- Requires a bachelor’s degree in Computer Science, Math or Engineering.

- Requires at least 8 years work experience doing development work or equivalent combination of education and experience

- Engineering or Business and at least 8 years work experience doing development work or at least 10 years doing development with no degree.

Preferred Qualifications

- Prior experience mentoring or coaching developers is desired

- Customer service experience

- Master's degree, graduate level training or technical certification is also desired.

Company

AVANGRID SERVICE COMPANY

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Job Posting End Date

September-22-2025