Senior IT Programmer Analyst

Requisition ID: 89459

Florida Power & Light Company is the largest electric utility in the U.S., delivering clean, affordable, and reliable electricity to approximately 12 million Floridians. With one of the nation’s cleanest power generation fleets and top-tier reliability, we are setting new standards in the energy industry. Ready to make an impact? Join our exceptional team today and help shape the future of energy!

Position Specific Description

- Proven experience in implementing and managing observability solutions with a focus on real-time monitoring, data collection, and performance analysis.

- Expertise in configuring and optimizing performance alerts and synthetic testing for applications and infrastructure.

- Advanced technical skills with Splunk Observability, AppDynamics, and CloudWatch tools.

- Strong proficiency in Python to develop and manage custom scripts for observability enhancements.

- Familiarity with automation frameworks such as Playwright to support synthetic testing.

- Ability to translate complex technical observations into actionable insights and communicate those insights effectively to stakeholders.

- A proactive approach to improving system reliability and performance through thoughtful observability practices.

Job Overview

This position assesses, designs, develops, integrates and troubleshoots technology to support business processes. Employees provide technical or functional guidance to project or work teams, as needed within specific or multiple disciplines. This position is accountable for ensuring the reliability, performance, security, and continuity of IT systems, as well as ensuring that excellent technical support services are provided.

Job Duties & Responsibilities

- Analyzes, designs, develops, tests, debugs, implements, maintains, integrates, customizes and enhances existing or new systems

- Applies appropriate Agile or development methodologies, system development lifecycles, tools, and technology

- Automates the handoff of code releases from development to operations (DevOps)

- Participates in the change management and service ticket management processes, including receiving, resolution monitoring and ensuring customer satisfaction

- Leads projects when needed and builds strong working understanding of the solution being delivered

- Ensures user satisfaction by providing preventative maintenance, troubleshooting, and timely resolution of more complex problems

- Designs, develops and tests experimental application work to test new ideas with bounded cost and time frames

- Ensures that applications processes are conducted in line with corporate social responsibility, security, compliance, environmental, and technical policies and applicable standards and legislation

- Acts as liaison with regulatory agencies, vendors, and contractors on matters relating to computer systems as required

- Defines metrics and monitors Service Level Agreements (SLAs) for systems being developed

- Performs other job-related duties as assigned

Required Qualifications

- High School Grad / GED

- Bachelor's or Equivalent Experience

Preferred Qualifications

- Bachelor's - Information Systems

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group: Exempt Employee Type: Full Time Job Category: Information Technology Organization: Florida Power & Light Company Relocation Provided: Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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