Principal Systems Analyst

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

Summary

The principal analyst’s role is to architect, design, implement, and maintain performance monitoring solutions across technology domains both on premise and in the cloud. The principal analyst provides leadership and vision in architecture, strategy, and service offerings as it relates to performance management that includes: Application Performance Management, Customer End-user Experience, and Service Health performance monitoring. The principal will also assess the impact of future business needs on existing and future services and architectures.

This individual will possess the necessary skills to analyze and resolve complex network issues as well as guide the design/implement solutions which provide key visibility into the health and performance of the IT systems that help our company operate efficiently.

The position requires a deep technical understanding of the infrastructure stack as well as application performance. This role also requires the ability to approach complex network and performance issues and lead troubleshooting efforts across diverse teams.

What You'll Do

What It Takes To Succeed

Tools/Software familiarity:

Additional Experience (Not required, nice to have):

Other monitoring tools such as ExtraHop, Solar Winds, or ManageEngine

Experience

Minimum of 10 years cumulative and progressive post-degree experience

Minimum 3+ years Network Experience

2+ years of experience with Wireshark nice to have

Education

A bachelor’s degree in a related field from an accredited institution is required, plus an additional 18 graduate-level credits in the area of specialty preferred.

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.