CoServ

Payment Processing Analyst 1

LocationCorinth, TX
Job TypeFull-time

About This Job


Position Summary


The Payment Processing Analyst 1 representative is responsible for processing payments for electric and gas services, which impact customer’s/member’s utility accounts, including payments for constructions and other sources.



Primary Position Responsibilities

Process multiple and various electronic payment files from different banking sources
Process payments received through the mail and update customer accounts the same day received
Process bank deposits through Remit Plus for mail-in payments, as needed
Balance payment activity logs
Approve/process chargebacks/payment reversals and duplicate check payments, as needed
Review credit balances on accounts following payment updates
Review and research misapplied payments, including rejected files and make necessary adjustments
Work closely with Accounting and Treasury teams for reconciling purposes
Perform NISC upgrade testing in Service, Financials, as needed
Correspond with member/customer, as needed
Understand/explain Capital Credits, as needed
Update and maintain documented daily checklists and job procedures
Complies with established CoServ safety and operating rules, procedures and guidelines including reporting unsafe practices to a supervisor.
Complies with established CoServ Information Security Handbook, policies, procedures, and guidelines including reporting suspected information security incidents to Tech Support.



Secondary Position Responsibilities

Assist with processing pre-note and bank draft files, including recurring credit cards.
Assist with processing deposit/membership charges
Assist with Deposit Refund routine
Assist with setting up Invoice Group for invoice billing
Assist with assessing Late Payment fees to billing cycles
Assist with running DQ1 Notices
Attend approved professional training conferences, seminars, and workshops
Attend various advisory committee meetings to assist Utility Revenue Specialist Supervisor, as needed.
Cross-train on different aspects/duties with the Billing Department.
Continued knowledge of utilities industry
Attends safety meetings involving safe office procedures.
Performs other duties and activities as directed.



Supervisory Responsibilities



None



Position Requirements



Experience, Education and Certifications Required


High School Diploma or G.E.D equivalency.
Minimum 1 - 2 years utility billing, accounts receivable or equivalent work experience



Experience, Education and Certifications Preferred


None



Skills and Abilities Required

Must have strong organizational skills and be able to support multiple tasks.
Must be able to work independently and be a self-starter.
Must have flexible schedule and be available to rotate work on weekends/holidays, as needed
Must have strong communication skills, both written and verbal
Must possess personal computer skills and be proficient with Microsoft Suite of products and CIS software
Knowledge of basic mathematics
Must have typing skills of a minimum of 45 WPM
Ability to work independently, with minimum supervision, and in a team environment
Ability to work under strict deadlines and have strong problem-solving and analytical skills



Skills and Abilities Preferred


None



Physical Requirements

Operates office equipment such as a computer, telephone, fax machine, copier, etc.
Indoor, office environment.
Ability to lift a minimum of 25 pounds.
Ability to drive occasionally as needed.
Ability to sit for long periods of time.
Requires frequent sitting, standing, walking, bending, and reaching.



Other Requirements

Must have and maintain a valid Texas driver's license


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


Trending Jobs

company-logo

Nuclear Technical Intern - Mid Atlantic

Constellation
Job TypeInternship
 
Lusby, MD
24 days ago
company-logo

Apprentice Lineman

Brink Constructors, Inc.
Job TypeFull-time
 
Rapid City, SD
23 days ago
company-logo

Deckhand (Houston)

John W. Stone Oil Distributor, LLC
 
Houston, TX
24 days ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
3 months ago
company-logo

Director, Financial Planning & Analysis - Energy (Enterprise)

Pilot Thomas Logistics
Job TypeFull-time
 
Grapevine, TX
24 days ago
company-logo

Solar Electrician

MN8 Energy
Job TypeFull-time
 
California, United States
22 days ago
company-logo

Quality Engineer

Jedco Inc.
Job TypeFull-time
 
Grand Rapids, MI
18 days ago
company-logo

Sr. Polymer Scientist

ExxonMobil
Job TypeFull-time
 
Baytown, TX
22 days ago
company-logo

Gas Foreman

Peak Utility Services Group
Job TypeFull-time
 
Lawton, OK
23 days ago
company-logo

Apprentice Lineman I

San Patricio Electric Cooperative, Inc.
Job TypeFull-time
 
Sinton, TX
8 days ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
about 2 months ago
SD

Service Manager

Supertech Diesel Truck Specialists
Job TypeFull-time
 
Langley, BC
21 days ago
company-logo

Apprentice Line Worker I

Tampa Electric
Job TypeFull-time
 
Ruskin, FL
about 1 month ago
company-logo

Finishing Helper Entry Level- Dayshift

Bonnell Aluminum
Salary
$41600 - $41600
Carthage, TN
18 days ago
company-logo

Meter Technician

ONEOK
Job TypeFull-time
 
Odessa, TX
24 days ago
SD

Service Manager

Supertech Diesel Truck Specialists
Job TypeFull-time
 
Nanaimo, BC
21 days ago
company-logo

Apprentice Power Lineman

Proline Power Corp.
Job TypeFull-time, Apprenticeship
 
Red Deer, AB
28 days ago
company-logo

Senior Investigator

Dominion Energy
Job TypeFull-time
 
Norfolk, VA
24 days ago
company-logo

Assembler/Production

Uptalent
Job TypeContract
Salary
$37440 - $49920
Oklahoma City, OK
17 days ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
15 days ago