Department of Parks and Recrea

Pathways to Public Service Program - Program Support Specialist - Department of Parks and Recreation

Pathways to Public Service Program - Program Support Specialist - Department of Parks and Recreation
Notice info
LocationWashington, DC
Job TypeFull time
Salary$54,183-$69,770
On-site
Utilities

About This Job


Introduction

The Pathways to Public Service Program is an initiative that strengthens the pipeline of diverse talent from local colleges and universities, including Howard University, the University of the District of Columbia, and Bowie State University, into District government roles. The program is designed to provide 12-month public service apprenticeships, professional mentorship, and direct hiring pathways for participants into full-time government employment.


Application Criteria

To complete your application for this role, please submit the following:

Résumé
Cover letter detailing relevant experiences
Unofficial transcript


Duties and Responsibilities

Participates in analytical studies based on examination of management needs. Identifies research and analyzes programs issues or problems; and presenting results. Evaluates current procedures to improve operational efficiency and makes recommendations to improve program(s) activities and services. Recommend administrative strategies or changes in internal operating procedures to incorporate new requirements, and to improve, expedite and eliminate management problems.

Participates in the development of procedures and guidelines in order to satisfy the goals of the department or agency. Devises means improvement and consolidates and/or standardizes administrative forms and procedures. Participates in improving effectiveness in meeting schedules, deadlines, priorities and production goals. Provides assistance and participates in the coordination of special assignments to coordinate and resolve general management matters and other appropriate issues and projects related to the functional responsibilities of the program(s).


Qualifications

To participate in the Pathways to Public Service, you must have the following eligibility requirements:

Graduate from an HBCU with a bachelor’s degree in either December 2024 or May 2025.
Commit to being a resident of the District of Columbia within 180 days.

Specialized Experience: This position requires one (1) year of specialized experience equivalent to the next lowest grade level in the District of Columbia government. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Specialized experience is experience which is directly related to the line of work of the position and has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.

The ideal candidate will have the following skills and experiences:


Program and Policy Analysis

Strong analytical and critical thinking skills
Ability to identify trends, gaps, and areas for improvement in programs
Competency in evaluating policies and making data-driven recommendations


Administrative and Operational Efficiency

Skilled in reviewing and improving procedures, forms, and workflows
Ability to develop and implement new processes to increase productivity


Research and Data Collection

Proficient in gathering, synthesizing, and interpreting qualitative and quantitative data
Experience conducting fact-finding investigations and preparing results


Communication and Reporting

Strong written communication skills for drafting memos, reports, and responses
Comfortable editing, formatting, and preparing documents for leadership review


Project Coordination

Ability to coordinate special assignments and interdepartmental initiatives
Organized and capable of managing multiple tasks with competing deadlines


Regulatory Compliance

Understanding of regulatory requirements and internal policy guidelines
Experience monitoring staff or program compliance with established protocols


Technical Proficiency

Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to create spreadsheets, charts, and summary tables for presentations


Customer Service and Issue Resolution

Skilled in handling inquiries and complaints in a professional, solutions-oriented manner
Experience conducting follow-up and preparing appropriate replies


Relevant Experience

Conducting administrative or programmatic analyses in a public or private sector setting
Participating in policy development, standard operating procedure updates, or form design
Supporting department initiatives through research, reporting, and documentation
Contributing to special projects that involve interdepartmental coordination
Assisting with process improvement efforts and performance tracking
Drafting and editing communications in response to internal or external requests

Supporting operational compliance efforts by monitoring procedures and documenting outcomes


Relevant coursework & internship experience:


Coursework:

Coursework in Public Administration, Business Administration, Political Science, Public Policy, or Management


Internship or entry-level experience in:

Government agencies, nonprofit organizations, or administrative offices
Program evaluation, policy analysis, or operational support roles
Data entry, document management, and report generation using PC-based tools


Licensures & Certifications


None


Work Conditions/Environment

The work is performed in a normal office setting.


Other Significant Facts

Tour of Duty: Monday - Friday 8:30 am - 5:00 pm

Operating Status: In-person reporting, flexible and limited telework options available upon position eligibility and operational needs.


Promotion Potential: No known promotion potential

Duration of Appointment: Career Service - Term (13 month appointment)


Pay Plan, Series, Grade:CS-0301-09

Salary: Apprentices will earn an annual salary of $54,183

Collective Bargaining Unit: This position is not covered under collective bargaining.

Position Designation: This position has been designated as Security Sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability, and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable.


DC Government Benefits

District government provides a full benefits package including:

Health insurance
Dental insurance
Vision Insurance
Group Life Insurance
Short-term Disability
Long-term Disability
Commuter Benefits
Flexible Spending Accounts
+ Healthcare Flexible Spending Accounts + Dependent Care Flexible Spending Accounts
Indemnity Coverage provided through Aflac
Employee Assistance Program: Counseling; legal and financial services; identity theft services; work-life referral services for child and elder care, lactation support, home repairs, pet care, etc.; wellness coaching; and more.

District Government employees earn 4 hours of paid leave each pay period (every two weeks) until they have 3 years of service, at which point they begin accruing 6 hours of paid leave per pay period. The District provides employees with paid leave on 12 annual holidays per year.

EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Submission of a resume alone is NOT a complete application. This position may require the completion of additional form/s and/or supplemental materials. Failure to provide the required information and/or materials will result in your application not being considered for employment.

If you have any questions, or need support with your application, please contact careerpathways@dc.gov for assistance.

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