Local Government & Community Coordinator, Lead

POSTING DEADLINE

This position is posted until filled.

DEPARTMENT

Department: Government Affairs

JOB DESCRIPTION

Lead Local Government & Community Coordinator

Salary Grade: G05

Minimum Midpoint Maximum

$90,316 - $121,926 - $153,536

SUMMARY:

Builds trusting relationships with local government officials, appointed, staff, community leaders in order to inform and educate them on our company and industry issues to create positive outcomes for the Company and its communities. Builds an external broad base coalition of stakeholders and grassroots initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Develops, builds, and maintains relationships with local elected officials, appointed officials, and local government staff members

Attends evening city/county meetings; while educating, updating, and informing attendees on company and industry issues and topics

Provides talking points and white paper to elected officials and their staff

Meets one-on-one with elected officials and staff on a regular basis; invite them to events, activities, tours, PAC events, and training classes; assists them with constituent issues and local gov't projects related to the Company

Develops, builds, maintains, and expands relationships with political stakeholders and nonprofit associations engaged in politics and policy

Builds a broad base coalition and network with traditional and nontraditional allies

Assists Company groups and departments in navigating through road blocks caused by the political environment, community opposition, and local government barriers

Sets up meetings with external stakeholders and Company officials, to make sure the Company is talking to the appropriate person(s) in government

COMPETENCIES:

Utilizing/managing social media tools experience

Developing political communication messaging experience

Involvement in the political process or local government experience

Ability to understand and assimilate complex technical information

Ability to maintain positive and productive working relationships with various individuals and groups

Ability to manage, plan, and organize several concurrent complex activities under severe time constraints

Ability to develop and execute strategies

Ability to understand and manage business situations

Ability to function in a regulated environment

Ability to manage conflict and competing interests

Strong research, analytical and problem solving skills

Advanced consulting skills

QUALIFICATIONS:

MINIMUM EDUCATION AND/OR EXPERIENCE:

Bachelor¿s degree in business, public administration or communication or a related field preferred, with seven or more years of related experience, including relevant utility experience or equivalent combination of education and/or experience related to the discipline.

Economic development experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must possess a valid drivers license and meet PNM driving requirements at all times. Must comply with all PNM driving safety policies and requirements, including training as necessary.

COMMUNICATION SKILLS:

Strong public speaking skills; ability to develop and organize grassroots and community based initiatives

Effective written and verbal communication skills

Advanced negotiation skills and ability to gain concessions without damaging relationships

Ability to read, analyze, and interpret highly complex documents

Ability to write speeches and articles using original and innovative techniques

Ability to effectively give persuasive speeches and presentations on controversial or complex topics to various audiences

Ability to speak clearly and persuasively in positive or negative situations

Ability to effectively listen and get clarification to respond to a wide-range of questions

Ability to write complex correspondence

Ability to respond effectively to highly sensitive inquiries or complaints

MATHEMATICAL SKILLS:

Ability to apply the concepts of fractions, percentages, ratios, and proportions to practical situations

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

COMPUTER SKILLS:

Advanced knowledge of word processing, spreadsheet, database, and presentation software

Social media experience a plus

ANALYSIS AND PROBLEM-SOLVING ABILITY:

Ability to solve problems strategically by understanding the company's position, the political environment, and the stakeholders needs and craft a solution that doesn't negatively impact the company and the external relationships. Ability to simplify the company's technical message in a way that can be easily and quickly understood by an elected official and external stakeholder. Ability listen effectively and evaluate the concern and determine the real issue.

DECISION MAKING:

Has accountability and authority to resolve community issues and concerns and responsibility to commit to specific functions and events that fall within strategy while operating within a specified budget. Develops and executes tactical procedures to achieve department goals. Manages time effectively between elected officials, community leaders, staff, and internal groups.

SCOPE AND IMPACT:

Manages multiple large communities within company operating and service territory with issues that influence state, local, and federal programs. Has the ability to impact positive outcomes for the company related to local governments, business and community organizations and improve trust and stakeholder relationships. Directly impacts revenues, sales, budget, and regulatory reviews. Resolutions, ordinances, legislation impacts costs, fees, permits, and Company image.

PHYSICAL DEMANDS:

Ability to sit up to 2/3 of the time and to stand, walk, and stoop up to 1/3 of the time. Good vision and ability to adjust focus is required. Manual dexterity is required. Must occasionally lift and/or move up to 10 pounds. Ability to attend networking events in evenings, mornings and weekends and attend meetings and events on short notice. Ability to notify elected officials on outages.

WORK ENVIRONMENT:

Office environment.

Significant travel is required throughout the Company¿s metro and northern service territory..

JOB DESCRIPTION

Local Government & Community Coordinator

Salary Grade: G06

Minimum Midpoint Maximum

$78,537 - $106,024 - $133,511

SUMMARY:

Under general supervision, proactively builds, manages and maintains productive relationships with key communities, customers and stakeholders. Partners with key stakeholders to balance community and company interests to develop mutually beneficial solutions through political and issue based campaigns.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Builds positive relationships with key community stakeholders, including but not limited to: city council, mayor, chambers of commerce, economic development organizations, educational institutions, businesses, city and county managers, local media, advocacy groups, etc.

Coordinate campaign operations including, but not limited to, strategy, grassroots/grass top/field organizing, marketing, messaging and research/analysis.

Serves as central point of contact for community members to notify the company of pressing issues and problems

Expeditiously identifies internal and external stakeholder team required for issue resolution; escalates issues to necessary organizational level as necessary for quick resolution

Manages progress on problem resolution to completion and communicates with internal and external stakeholders throughout the process

Identifies trends and opportunities to proactively prevent and resolve problems in other communities and bring them to the attention of the department director

Participates in internal meetings/trainings to gain understanding of operational issues and projects and facilitates work in local communities

Identifies, understands and communicates pressing community issues and initiatives relevant to the company; develops and manages community advisory groups, town halls and other events as necessary

Identifies public-facing opportunities and events providing robust communication channels between the company and the community; ensures company visibility within the community through events, meeting participation, and other public information

In partnership with community relations, identifies strategic investment opportunities for local company contributions including events, non-profits and activities; helps promote local employee engagement on key community boards and civic organizations

Works with management to identify and communicate strategic opportunities to balance company and community interests and opportunities; identifies current gaps and future risks and recommends risk mitigation actions

Understands and communicates community situations to internal stakeholders and identifies community-specific tactics essential for achieving company objectives in the community; recommends key messages to help prepare company experts for their participation in community-facing events

Stays informed and current on company issues and proactively communicates these messages as appropriate

Creates and maintains a safety conscious work environment by leading and influencing others to follow safe work practices

COMPETENCIES:

Ability to formulate, implement and manage issue, marketing and/or political campaign strategies.

Project management experience

Strong strategic thinking skills

Ability to understand and assimilate complex technical information

Ability to maintain positive and productive working relationships with various individuals and groups

Ability to manage, plan, and organize several concurrent complex activities under severe time constraints

Ability to function in a regulated environment

Ability to manage conflict and competing interests

QUALIFICATIONS;

MINIMUM EDUCATION AND/OR EXPERIENCE:

Bachelor degree in business, public administration or communication or a related field preferred, with five to seven years of related experience, including relevant utility experience or equivalent combination of education and/or experience related to the discipline.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must possess a valid driver¿s license and meet PNM driving requirements at all times.

Must comply with all PNM driving safety policies and requirements, including training as necessary.

COMMUNICATION SKILLS:

Effective written and verbal communication skills

Ability to read, analyze, and interpret highly complex document

Ability to write speeches and articles using original and innovative techniques

Ability to effectively give persuasive speeches and presentations on controversial or complex topics to various audiences

Ability to speak clearly and persuasively in positive or negative situations

Ability to effectively listen and get clarification to respond to a wide-range of questions

MATHEMATICAL SKILLS:

Ability to apply the concepts of fractions, percentages, ratios, and proportions to practical situations

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

COMPUTER SKILLS:

Advanced knowledge of word processing, spreadsheet, database, and presentation software

Social media experience a plus

ANALYSIS AND PROBLEM-SOLVING ABILITY:

Ability to apply creativity to problem solving and utilize analytic skills and modeling capabilities to provide ongoing insight into the business and to make recommendations and decisions. Ability to balance the needs and issues of multiple communities simultaneously and communicate to management effectively.

DECISION MAKING:

Has authority to resolve community issues and concerns and to commit to specific functions and events that fall within strategy while operating within a specified budget.

SCOPE AND IMPACT:

Manages multiple small communities within company operating and service territory with issues that are critical to the company and will likely have more frequent interactions with local elected officials. Has the ability to impact positive outcomes for the company related to local governments, business and community organizations and improve trust and stakeholder relationships.

PHYSICAL DEMANDS:

Ability to sit up to 2/3 of the time and to stand, walk, and stoop up to 1/3 of the time. Good vision and ability to adjust focus is required. Manual dexterity is required. Must occasionally lift and/or move up to 10 pounds. Must be able to attend networking events in evenings, mornings and weekends.

WORK ENVIRONMENT:

Office environment. Significant travel is required, possibly as much as three days each week.

SAFETY AND ADA STATEMENT

Safety Statement:

Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.

Americans with Disabilities Act (ADA) Statement:

If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.