Suburban Propane

Part-time Collections Representative

LocationMinoa, NY
Job TypePart-time
Salary$33,280-$41,600

About This Job


Overview:

We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts. Responsibilities:

Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items
Process credit card payments including posting to accounts and logging activity
Provide a high level of customer account management by properly maintaining account information and data
Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary
Resolve all dispute cases to a mutual satisfactory end between the customer and company
Analyze accounts receivable information to determine priority and produce aging reports

This is a part-time position offering approximately 29 hours per week. Why Suburban Propane? Suburban Propane takes pride in serving our part-time employees and does so by offering competitive pay with incentive potential, paid vacation, personal and sick pay, online learning opportunities and training, and a 401(k) with company match and immediate vesting based on eligibility requirements.

For eligibility and a full list of our benefit offerings please visit: https://jobs.suburbanpropane.com/benefits/ .

$16.57 - $20.71 an hour dependant on experience

This position may be eligible for overtime pay based on business needs.

Qualifications:
High School diploma, GED or equivalent training and experience
A minimum of 1 - 2 years of collections experience preferred

As part of our pre-employment hiring process, background checks and drug screens are performed.

Applications will be accepted until the position is filled.

Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit www.suburbanpropane.com.

It’s an amazing time to become a part of our team as we expand our national footprint andmake strides toward a sustainable, clean energy future!

At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.

For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/

Suburban Propane will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

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