Position Summary:
The Outside Sales and Administrator is responsible for both driving new business and managing administrative tasks to ensure seamless operations. This dynamic role combines customer-facing sales activities with office-based administrative duties, requiring strong sales acumen, excellent organizational skills, and the ability to multitask effectively. The ideal candidate will be proactive, results-driven, and comfortable working both independently in the field and as part of a team in the office.
Key Responsibilities: Outside Sales Responsibilities:
•Prospect and build relationships with potential clients through calls, emails, and in-person meetings.
•Develop and execute strategies to drive new business and meet or exceed sales targets.
•Understand customer needs, recommend appropriate products/services, and deliver tailored sales presentations.
•Sales Negotiations and Close:
•Negotiate contracts, pricing, and terms with customers to finalize sales.
•Maintain regular follow-up communication to ensure customer satisfaction and retention.
•Identify new business opportunities, trends, and competitive products or services.
•Monitor industry developments to adjust sales strategies and target new markets.
•Track leads, sales activities, and customer interactions in CRM software.
•Provide regular sales reports and updates to management, including progress toward sales goals and forecasts.
•Represent the company at trade shows, conferences, and other industry events, as needed, to promote products and network.
Administrative Responsibilities:
•Serve as the point of contact for customer inquiries, providing information and assistance as needed.
•Address customer issues and concerns promptly, escalating when necessary.
•Process customer orders, generate invoices, and maintain accurate records of sales transactions.
•Coordinate with internal teams (e.g., warehouse, logistics) to ensure timely and accurate product delivery.
•Scheduling and Coordination:
•Manage the sales team's calendar, coordinating meetings, appointments, and travel arrangements.
•Organize internal meetings and events to support sales and administrative needs.
•Documentation and Reporting:
•Maintain and update customer databases, ensuring accurate records of all transactions and communications.
•Assist with preparing sales reports, presentations, and other administrative documents for management.
•Provide general administrative assistance to the sales team, including drafting proposals, preparing presentations, and managing office supplies.
•Ensure smooth day-to-day operations of the office by handling routine administrative duties.
Required Qualifications:
•Proven experience in sales (outside sales preferred) and administrative roles.
•Strong background in customer relationship management and sales cycle management.
•Excellent communication and interpersonal skills, both written and verbal.
•Strong negotiation, presentation, and closing skills.
•High level of organizational ability with the capacity to handle multiple tasks and deadlines.
•Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).
•High school diploma or equivalent required;
•Ability to work independently and as part of a team.
•Comfortable with frequent travel to meet clients.
•Strong problem-solving skills and the ability to think creatively.
Preferred Qualifications:
•Previous experience in a dual-role position combining sales and administrative responsibilities.
•Knowledge of [industry or product knowledge relevant to the company].
Physical Requirements:
•Ability to travel locally and regionally to meet clients.
•Occasional lifting of office supplies or promotional materials (up to 25 lbs).
•Ability to work at a desk for extended periods, handling administrative tasks.
Compensation:
•Competitive salary based on experience.
•Commission structure based on sales performance.
•Benefits package (health insurance, retirement, etc.).
•Paid time off and holidays.
How to Apply:
Please send your resume and cover letter to Darci Gibbons, darci.gibbons@metalexperts.ca with the subject line "Outside Sales and Administrator Application." We are an equal-opportunity employer and encourage applicants from all backgrounds to apply.
Job Types: Full-time, Permanent
Pay: $25.00-$27.00 per hour
Additional pay:
Benefits:
Flexible language requirement:
Schedule:
Experience:
•sales: 1 year (preferred)
Work Location: In person