Network Specialist II or Sr

POSTING DEADLINE

This position is posted until filled.

PREFERENCES

Qualification Preference Additions:

JOB DESCRIPTION

Sr Network Specialist

Salary Grade: G06

Minimum Midpoint Maximum

$78,537 - $106,024 - $133,511

Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.

SUMMARY:

Under general supervision, installs, configures, and troubleshoots local area computer networks and associated assemblies.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs analysis of network needs and contributes to design of network architecture, integration, and installation

Installs and maintains local area network hardware and software, including servers, peripherals, network nodes, terminals, and wiring

Evaluates local area network hardware and software requirements and capabilities and makes recommendations

Coordinates installation of hardware and software by others

Provides support to and trains users in local area network administration and usage

Monitors and maintains network stability

Communicates and coordinates network schedule, backups, and downtime to users

Coordinates third-party maintenance for network hardware, software, and telecommunications services

Prepares and maintains documentation of network configurations and cabling layouts

Coordinates work with other departments within the Company

Assists other information systems (IS) personnel with project and problem resolution

Provides network availability to entire Company for continued ability to succeed in marketplace

COMPETENCIES:

Knowledge of data communications principals and interfaces

Knowledge of telecommunications principals and practice

Ability to use the protocol analyzer to troubleshoot and examine network protocols

Ability to use Network Monitoring tools to gather Network statistics and interpret into meaningful information

Ability to identify and evaluate Network needs to justify and recommend solutions

Ability to identify and communicate network impact possible due to proposed or planned application installation or network operating system changes

Provide analysis, planning, and design for Network projects

Ability to oversee and implement all phases of project management from site planning, to installation, migration, and implementation

Ability to provide technical assistance on project planning for IS co-workers

Ability to effectively handle many concurrent assignments with minimum guidelines pertaining to objectives, priorities or technical approach

QUALIFICATIONS

MINIMUM EDUCATION AND/OR EXPERIENCE:

Bachelor's degree from four-year college or university; and five to seven years related experience and/or training; or equivalent combination of education and experience.

COMMUNICATION SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Ability to apply concepts of basic algebra and geometry

COMPUTER SKILLS:

Possesses in-depth knowledge of Ethernet 802.3 Specifications; TCP/IP (Transmission Control Protocol/Internet Protocol) suite; and SNMP (Simple Network Management Protocol) for management of Network devices

Working knowledge of OSI (Open System Interconnection) reference model with emphasis on bottom three layers

In-depth knowledge of LAN topologies such as switching, fast-Ethernet and Vlans and of WAN topologies such as Frame/Relay, HDLC and Point-to-Point

ANALYSIS AND PROBLEM-SOLVING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time and occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT:

Computer systems environment.

DEGREES:

Bachelors Degree

#TNMP

JOB DESCRIPTION

Network Specialist II

Salary Grade: G08

Minimum Midpoint Maximum

$61,035 - $80,872 - $100,709

Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.

SUMMARY:

Under direct supervision, provides for the operation and maintenance of the corporate local area network and wide area network.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Stages and installs all network equipment including routers, HUBs and switches, and cabling requirements for network connectivity of servers, routers, and switches

Networks equipment software configuration such as switch and router IOS configurations

Troubleshoots routine LAN/WAN customer issues using required sophisticated troubleshooting tools such as Network Protocol Analyzers

Provides sound technical design options and recommendations to customers on small to medium projects

Tests network components and applications for reliability, functionality, and throughput

COMPETENCIES:

Knowledge and experience with the PNM computer network environment

Knowledge of data communication principals and interfaces

Knowledge of telecommunication principals and practices

Working knowledge of Ethernet 802.3 specifications

Working knowledge of TCP/IP, SNMP for management of network devices, and OSI reference model with emphasis on the bottom three layers

Knowledge of LAN topologies such as switching, fast Ethernet, and VLANS

Knowledge of WAN topologies such as Frame/Relay, HDLC and Point-to-point

Ability to provide appropriate technical documentation

Strong customer service skills

QUALIFICATIONS

MINIMUM EDUCATION AND/OR EXPERIENCE:

Bachelors degree from a four-year college or university with one to three years of related experience, or equivalent combination of education and/or experience related to the discipline.

COMMUNICATION SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or employees of organization

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Ability to apply concepts of basic algebra and geometry

COMPUTER SKILLS:

Knowledge of spreadsheet and word processing software

ANALYSIS AND PROBLEM-SOLVING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time. The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT:

Computer/Office environment.

DEGREES:

Bachelors Degree

SAFETY AND ADA STATEMENT

Safety Statement:

Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.

Americans with Disabilities Act (ADA) Statement:

If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.