Gagne & Son Concrete

Retail Store Manager- Concrete and Hardscaping Supplies

Kittery, ME

Full-time

About This Job

Company: Gagne & Son, LLC

Location: Kittery- with coverage in other locations as needed

Position: Retail Store Manager

POSITION RESPONSIBILITIES:

•

Contact, develop and maintain long lasting business relationships with new and existing Concrete Construction and General Contractors.

•

Learn our catalog of resale and manufactured products.

•

Work closely with Finance, Purchasing, and other Sales locations, to ensure timely billing, adequate inventory levels and accurate delivery.

•

Manage inventory and minimize shrink through solid operational practices.

•

Develop the retail space to its fullest potential and create displays that draw customers.

•

Process orders in our Point-of-Sale system.

•

Accurately handle payments by Cash, Checks, Credit Cards and Charges to Customer Accounts who have credit terms.

•

Control store overhead and operating costs.

•

Maintain a professional image in self and work environment.

•

Manage a team of 3-5 employees in day-to-day store operations

•

Responsible for holding employees accountable to Gagne and Son standards and expectations. This includes training, coaching and disciplinary action when required.

•

Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

•

Manage all controllable costs to keep operations profitable.

•

Analyze and interpret sales trends to facilitate planning.

•

Ensure standards for quality, customer service, health and safety are met.

•

Address and resolve customer issues promptly.

•

Protect employees and customers by providing a safe and clean environment, obeying and enforcing all safety and legal requirements.

•

Assist with other duties as needed.

Recommended Skills, Knowledge, and Abilities:

•

Excellent customer service skills.

•

Proven track record of success leading a sales team.

•

Demonstrated leadership ability.

•

Knowledge of landscaping and masonry products a plus.

•

Forklift experience a plus.

•

Good communication skills and a positive, proactive approach to people.

•

Ability to use a computer and Microsoft Office applications.

•

Ability to organize, prioritize and manage multiple responsibilities, with attention to detail.

•

Strong work ethic – reliable, positive attitude, self-starter.

Job Requirements

•

High school diploma or equivalent.

•

Candidates must be able to pass a pre-employment physical.

Job Type: Full-time

Benefits:

•

401(k)

•

401(k) matching

•

Dental insurance

•

Employee discount

•

Flexible spending account

•

Health insurance

•

Paid time off

•

Parental leave

•

Tuition reimbursement

Shift:

•
Day shift

Application Question(s):

•

Do you have concrete, hardscaping, and/or landscaping experience?

Experience:

•

Sales: 3 years (Preferred)

Ability to Relocate:

•

Kittery, ME 03904: Relocate before starting work (Required)

Work Location: In person

Retail Store Manager- Concrete and Hardscaping Supplies

About This Job

Company: Gagne & Son, LLC

Position: Retail Store Manager

POSITION RESPONSIBILITIES:

Recommended Skills, Knowledge, and Abilities:

Job Requirements

Job Type: Full-time

Benefits:

Shift:

•Day shift

Application Question(s):

Experience:

Ability to Relocate:

Work Location: In person

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