Mgr Perf Assess & Qual Assurnc

Who We Are: We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in? Primary Purpose: PRIMARY PURPOSE OF POSITION

Direct the personnel and activities of the Human Performance and Quality Assurance departments. Assure the development and effective implementation of strategic and tactical initiatives. Assure the focus and attainment of business goals and objectives associated with Human Performance and Quality. Develop and maintain an environment that promotes safety, diversity and high productivity. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties: PRIMARY DUTIES AND ACCOUNTABILITIES

Job Scope: JOB SCOPE

The Human Performance & Quality Assurance Manager utilizes communications, project management, performance management and development skills on a daily basis as he/she interfaces with their staff as well as various levels of the organization, from field employee to uppermost senior management to meet customer response for Human Performance & Quality Assurance clarifications. The individual in this job must also interface collaboratively with all areas including, but not limited to: Engineering, Support Services, Construction and Maintenance, Distribution System Operations, Customer Operations, Transmission Operations and Gas Operations. The Human Performance/Quality Assurance Manager is looked upon as the "Subject Matter Expert" and is linked into RCI, ACE, Safety Council Meetings, Business Plans, Conferences, other investigations to assist the business with their needs and concerns. In addition, the Human Performance /Quality Assurance Manager is key in the Human Performance Department as the lead in initiating and managing the successful completion of QA audits, assessments, human performance metrics, as well as overall organizational support associated with human performance. The Human Performance /Quality Assurance Manager is responsible for leading and managing the Performance Assessment group and the investigations and trending associated with the PECO Corrective Action Program and Human Performance. Currently, the Human Performance/Quality Assurance Manager has 2 Quality Assurance Specialists and 3 Human Performance Specialists reporting directly to him/her.

Minimum Qualifications: MINIMUM QUALIFICATIONS

Preferred Qualifications: PREFERRED QUALIFICATIONS Benefits: Benefits

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.