Refuel Operating Company

Loss Prevention Coordinator

LocationNorth Charleston, SC
Job TypeFull-time

About This Job


Loss Prevention Coordinator


Job Title: Loss Prevention Coordinator

Reports To: Senior Manager, Loss Prevention & Business Continuity

Location: On Site - Store Support Center – North Charleston, SC

Job Overview: The Loss Prevention Coordinator is responsible for Loss Prevention Operations, Investigative Support, and for the daily administrative responsibilities of the Loss Prevention Department. This position will interact and communicate with all levels of Refuel leadership, outside government agencies, & vendors, to achieve the goals and objectives of the Loss Prevention Department.


Responsibilities and Duties:

Ensures the protection of all company assets while working with the Loss Prevention & Risk Management Team in developing and effectively executing preventative security programs and initiatives.
Supports Physical Security initiatives, the Investigative Process, & supports Loss Prevention & Risk Management for Refuel, with cost effective programs and initiatives in mind.
Supports the team in response and follow up to crimes.
Assists with tracking projects and coordinating security equipment needs for all new operating locations as well as partnering with necessary stakeholders.
Responsible for managing and responding to LP Workorders through our work order system.
Responsible for the administration of the company’s CCTV system.
Manages Company Alarm program and call lists.
Serves as the admin for the company’s case management system.
Reviews and distributes reporting for Loss Prevention & Risk Management.
Responsible for oversight of security vendor relations including CCTV, physical security, alarms, armored care, safes, and guard vendors.
Perform audits of security related performance and assesses store support center security, including security equipment.
Responds to law enforcement requests and victim impact statements.
Supports the company’s restitution process and 3rd party vendor.
The primary point of contact for the BARS restrictive sales audit program & reporting.
Serve as one of Refuels liaisons with public law enforcement, fire and other agencies, and vendors as it relates to security and loss prevention.
Works with external agencies, as necessary.
Conducts other administrative tasks in support of the Loss Prevention & Risk Management overall strategy.


Qualifications:


 High school diploma/GED; required.

 Associates or Bachelor’s in Criminal Justice, Legal Studies, Risk Management and/or Business; preferred.


 Prior investigations experience; preferred.

 Wicklander-Zulawski Interview & Integration Techniques certification; preferred.

 Experienced with MS Office, including Word, PowerPoint, & Excel.

 Strong analytical skills: able to identify trends and develop root cause solutions.

 Strong organizational skills: able to put together detailed reports and maintain case files.

 Strong oral and written communication skills & the ability to work with others at all levels of the organization.

 Must be comfortable working in an independent manner, able to multi-task, be flexible with change, and prioritize the needs of the business.

 Typical schedule is Monday – Friday but must have a flexible schedule that meets the needs of the business (schedule may include evenings, weekends, and holidays).


 Responds to store-based emergencies as needed


Working Environment & Physical Requirements:

 Working in an environment that requires sitting, walking, standing, lifting up to 15lbs, & other tasks that are common in an office or convenience store environment.

 Must be able to travel periodically, up to 25%.

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

EEO Statement: Refuel is an equal opportunity employment employer to all applicants and team members. Refuel does not unlawfully discriminate on the bases of race, color, creed, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including genetic characteristics, or any information based on genetic background, family-care status, veteran status, marital status, sexual orientation, gender identity or gender expression where a person’s gender-related appearance and behavior may not be stereotypically associated with the person’s assigned sex at birth, or any other consideration made unlawful by federal, state, or local laws.

The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.


#WSSCORP

At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.


Job Type: fulltime


Schedule:

8 hour shift
Monday to Friday


Education: No education required


Work location: On-site

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